*summary*:
- communicates epm standards and monitor the adherence to those standards -collabrating on communicating new features, process changes and roadmap. -provides insights and data to epm leadership and stakeholders -lead the community of practice forums -identifies opportunities for process and product improvement -acts as sme in new feature testing and solution validation
*about the role*:
*major accountabilities*:
- support the global head of function or head team member(s) in day-to-day management -lead the improvements key operational processes for the function in the area of portfolio management -anticipate improvements to maximize customer satisfaction.
- drive the adoption of the new ways of working with the new solution selected for epm -serve as point of escalation, review and approval for key issues and decisions.
*key performance indicators*:
- operational targets (including service delivery, financials, risk and compliance, etc.) are met -effective collaboration model in place within and across community of practice -improverment targets met archiving productivity target/roi.
- maintain operational support costs in align with tt objectives -implemention of csi in line with tt objectives conducting to operation excellence and costs reduction
*minimum requirements*:
*work experience*:
- strategy development.
- influencing without authority.
- collaborating across boundaries.
- interactions with senior management.
- multi-national global experience.
- track record delivering global solutions at scale.
*skills*:
- analytical thinking.
- change management.
- communication skills.
- consulting.
- data analysis.
- data visualization.
- financial modeling.
- influencing skills.
- it portfolio management.
*languages*:
- english.
Division
operations
business unit
cts
location
mexico
site
insurgentes
company / legal entity
mx06 (fcrs = mx006) novartis farmacéutica s.a. de c.v.
Functional area
technology transformation
job type
full time
employment type
regular
shift work
no