Job description summaryresponsible for designing and optimizing the use of salesforce data cloud to enable real-time, data-driven marketing experiences.ensures unified, compliant, and actionable data fuels e360 use cases, flows and insights.job descriptionlocation: mexico citythis role is based in mexico city, novartis is unable to offer relocation support for this role: please only apply if this location is accessible for you.responsible for designing and optimizing the use of salesforce data cloud to enable real-time, data-driven marketing experiences.ensures unified, compliant, and actionable data fuels e360 use cases, flows and insights.key responsibilitiesdefine data needs and use cases for marketing automationconfigure data streams, insights, and personalization enablersensure data governance, consent, and compliancesupport platform enablement through demonstrations and hands-on sessionsidentify the data needs and conduct data mapping to support use cases that have already been defined by the experience architectsupport ongoing platform optimization and enhancementsessential requirements7–10+ years in data architecture or salesforce ecosystem rolesstrong expertise in salesforce data cloud and identity resolutionfamiliarity with marketing cloud and audience segmentsskilled in apis, data modeling, and etl processesknowledge of general data protection regulation (gdpr), hipaa, and data governance practicessalesforce certifications (e.g., data cloud consultant) a pluscollaboration & soft skillssystems thinker who links data architecture to marketing goalscommunicates technical ideas clearly to business stakeholdersproblem-solver with strong troubleshooting abilitiescollaborative and agile team contributordetail-oriented with a focus on scalable solutionscommitment to inclusionnovartis is committed to building an outstanding, inclusive work environment and diverse teams representative of the patients and communities we serve.novartis is committed to work with and provide reasonable accommodation to individuals with disabilities.if, because of a medical condition or disability, you need a reasonable accommodation for any part of the recruitment process, or in order to perform the essential functions of a position, please send an e-mail to * and let us know the nature of your request and your contact information.please include the job requisition number in your message.skills desiredagility, analytical thinking, brand awareness, building construction, business analytics, cross-functional collaboration, digital marketing, marketing strategy, media campaigns, sales, stakeholder engagement, stakeholder management, strategic marketing, waterfall modelj-18808-ljbffr