Career opportunitywe are seeking a highly skilled network operations specialist to join our team.about the role:the ideal candidate will be responsible for ensuring network reliability and performance through proactive monitoring, troubleshooting, and incident management.
this role involves maintaining accurate documentation, coordinating with site technicians, oem vendors, and other stakeholders to resolve issues efficiently.
- monitor network performance and detect anomalies in real-time.
- analyze incident tickets to identify root causes and implement effective solutions.
- maintain up-to-date knowledge of network configurations, patching procedures, and vulnerability management best practices.
- serve as a primary point of contact during major incidents requiring expert-level technical support.