Job title
banking operations new associate
location mexico city, mexico
responsibilities
in this role you are required to solve routine problems, largely through precedent and referral to general guidelines.
your primary interaction is within your own team and your direct supervisor.
you will be given detailed instructions on all tasks.
the decisions you make impact your own work and are closely supervised.
you will be an individual contributor as part of a team with a predetermined, narrow scope of work.
this role may require you to work in rotational shifts.
key duties
asesoria, validación documental, control y seguimiento de chats, citas, agendamientos, resolución de dudas y problemas, seguimiento y manejo de controles, excelente servicio al cliente.
the corporate banking wholesale banking team is responsible for helping clients and organizations process trade finance transactions by providing superior service delivery to trade customers whilst safeguarding the bank from risks associated with this business.
assist customers in the banking sector, addressing inquiries, resolving issues, providing information on products and services, and ensuring a positive customer experience.
skills and qualifications
core banking operations incl.
payments banking customer service p5.
high school diploma or ged.
0-1 years of experience.
spanish c2 level.
seniority level: entry level
employment type: full-time
job function: project management and management
industries: business consulting and services
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