*main duties*:*to ensure standardization and consistency of each domain in nao the north american domain lead (nadl) will*:- be the representative of the global enterprise domain leads (edl's) in the nao region.- be ultimately responsible for the sales&distribution domain in nao fcs.- be final poc for nao for validation and escalation of all rfcs for the sales& distribution domain- act as an internal sap expert for the sales & distribution domain in nao.- act as liaison between bg & other gis teams.- identify & support process improvement initiatives for the sales & distribution domain in nao.- support nao in developing fcs functional expertise for the sales & distribution domain and supporting functional processes.- support the rollout of new domain functionality.- support & validate as necessary the business analyst activities for the sales & distribution domain- ensure compliance to fcp standards by overseeing the business analyst activities in the sales & distribution domain- provide guidance to the business analyst to identify and resolve bottlenecks / conflicts for the sales & distribution domain- provide the final answers for business analyst's questions / concerns when necessary.
escalations can then be taken to the edl if necessary.- ensure major project milestones are accomplished on time and successfully for the sales & distribution domain.
*position desired skill elements*:- college diploma or university degree in the field of business administration, computer science, accounting, or management information systems or equivalent experience.- proven experience in overseeing the support of sap software solutions- extensive experience (5+ years) with the sap solution.- a good working knowledge of edi and related experience.- solid project management skills.- excellent analytical, mathematical, and creative problem-solving skills.- excellent understanding of the organization's goals and objectives.- solid written and oral communication skills.- solid listening and interpersonal skills.- ability to communicate ideas in both technical and user-friendly language.- highly self motivated and directed.- ability to effectively prioritize and execute tasks in a high-pressure environment.- strong customer service orientation.- experience working in a team-oriented, collaborative environment.- experience in and understanding of automotive business environments.- ability to travel (50%) and rent vehicles.
travel will done primarily within north america (u.s.a, canada, and mexico).