Guest service ambassador
we are seeking a skilled professional to fill the role of guest service ambassador in one of our esteemed buildings:
* check-in and check-out : this may include processing payments, issuing receipts, and providing valuable information about the building's facilities.
* guest engagement : offer friendly and helpful service to guests who may need assistance. This includes answering questions, fulfilling requests, and addressing any issues with the apartment or additional requests.
* access control management : monitor and control access to restricted areas of the building and entrances.
* room service coordination : manage room service requests and ensure that orders are delivered efficiently (cleaning, additional requests).
* security checks : perform regular security checks, such as verifying door locks and alarms, to ensure guest and property safety.
* arrival preparation : check and prepare rooms for arrivals.
requirements :
* experience as a receptionist in hospitality
* advanced english skills