We are a customer and community focused network of branch colleagues
- together we can create brilliant customer experiences that matter* *hours per week*:
- *monday*:
- *friday: 9.15am - 3.15pm
*do work that matters
as the public face of commbank, the retail banking services (rbs) team delivers a seamless banking experience to more than 10 million personal and small business customers.
we've been serving our local communities for over 100 years, with market-leading products, services and technology.
what we do has real impact at all stages of people's lives, from opening their first account, saving for a holiday, buying their first home, or planning for retirement.
working with us in rbs means you'll positively impact our customers' lives and be there for them when they need us.
*see yourself in our team*
as the customer banking specialist in our ararat branch, you'll:
- have in-depth conversations with every customer about how we can support their overall banking needs including home loans, business banking & financial advice
- complete financial health checks to assess customers' financial needs and identify any changes
- provide options for the customer through education & demonstration of our in-branch technology and digital banking options
- problem solve & provide effective solutions whilst championing our processes, procedures & drive our risk-adverse culture
*we're interested in hearing from people who have*
- proven experience delivering exceptional customer service ideally in financial services, retail or hospitality
- excellent communication skills & the ability to articulate financial terms in a clear way
- the ability to ask the right questions, find solutions, act with integrity and place the customer at the centre of everything you do
- ability to work in a busy, commercial and driven retail environment whilst seeing the big picture for customers and providing them with holistic solutions
- a genuine interest in building a career with commbank and improving the financial wellbeing and lives of our customers
*with us, you'll help customers make informed financial decisions to achieve their goals.
*
- at commbank, we're determined to make a real difference for aboriginal and/or torres strait islander peoples.
you'll be part of a community that'll support you professionally and personally, every step of the way.
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we want to make finding your dream job as easy as possible, so if you require additional support please contact hr direct on *.
advertising end date: 20/09/2024