Operaciones y soporte técnico join to apply for the operations and support analyst role at apli apli, an icims company, builds software to transform how companies attract and select talent. Your mission will be to provide high-quality support to our clients and actively contribute to improving and automating customer operations. A typical day at apli might include providing technical support and answering client inquiries analyzing and resolving technical issues verifying the quality of new implementations proposing improvements to reduce support tickets by identifying enhancements to our software updating systems with accurate information, such as client account setup and service configuration this opportunity is for you if you have: a completed high school diploma (or equivalent) excellent written communication skills in spanish and english, c1 or higher an entrepreneurial, proactive, and resourceful personality the ability to learn new technologies independently comfort working in a fast-paced, dynamic environment basic knowledge of sql, or a programming/scripting language you live in mexico you’ll be a strong candidate if you also have: previous experience in technical support or operations roles, especially in startups or fast-growing tech companies basic knowledge of power bi what apli offers: direct employment with full legal benefits major medical insurance including dental, vision, and travel coverage 100% remote work 18 days of vacation support for furniture and equipment about apli apli was named one of the most innovative companies worldwide by fastcompany magazine and was selected by mit as one of the leading companies building the future of work. Our investors include top venture capital funds from mexico, the united states, and europe. Apply through our website: https://www.apli.jobs. The application includes a quick spelling and psychometric test. Referrals increase your chances of interviewing at apli by 2x. J-18808-ljbffr