Operations manager
hoy
acsi’s fast-growing team is in search of an operations manager to handle and assist a team that works with our many us-based clients. We are looking for a profile who thrives in dynamic environments and has previous call center experience.
responsibilities:
* long term planning to create initiatives that further the company’s overall goals.
* coordinating different teams to foster exchange of ideas and provide cross-team learning opportunities.
* assessing and analyzing departmental budgets to find ways to minimize expenses and optimize profits.
* identifying potential problems and points of friction and working to find solutions in order to maximize efficiency and revenue.
* identifying opportunities to expand or shift course in order to take advantage of changes in the market.
qualifications and skills:
* big picture thinking, which is key to addressing top-level concerns and finding the best path forward from all of the available data.
* interpersonal skills: you must communicate with both executives and staff employees in order to create and administer policy.
* a thorough understanding of financial and budgeting processes and principles, which allows you to find areas for improvement.
* adaptability, to respond quickly to a shifting reality and adjust initiatives and priorities accordingly.
on-site position
* tipo de puesto: tiempo completo
* salario: $6,000.00 - $10,000.00 a la semana
* horario: turno matutino
* prestaciones: opción a contrato indefinido
* idioma: inglés (obligatorio)
operations manager
hoy
vacante para la empresa naps méxico en playas de rosarito, baja california
the operations manager is responsible for overseeing and optimizing the full scope of manufacturing and logistics operations, ensuring efficiency, safety, quality, and cost-effectiveness across all areas. This role is strategic and hands-on, requiring strong leadership and a focus on continuous improvement to meet organizational goals.
key responsibilities:
* operations oversight: lead day-to-day operations including receiving, inventory management, production, maintenance, quality assurance, import/export, and shipping. Ensure alignment with production targets and performance kpis.
* safety & compliance: ensure compliance with safety regulations and environmental standards. Promote a culture of safety through policy implementation and training.
* cost control & budget management: manage operational budgets and drive cost-efficiency initiatives. Monitor expenditures and implement corrective actions to improve profitability.
* team leadership: lead, train, and evaluate operational staff. Foster a culture of ownership, collaboration, and alignment with company values to enhance productivity and morale.
* process improvement & efficiency: drive continuous improvement initiatives using lean, six sigma, or other methodologies. Optimize workflows, reduce waste, and enhance overall operational performance.
* quality management: ensure that quality standards are met or exceeded. Investigate and resolve quality issues, working closely with relevant teams to implement corrective and preventive actions.
* logistics & supply chain coordination: coordinate with suppliers and logistics teams to ensure the timely delivery and movement of materials.
* strategic planning & execution: support layout optimization, production scaling, and the introduction of new processes or products. Align operational strategies with broader business objectives.
* reporting & analysis: deliver regular reports on operational performance, challenges, and improvement plans to senior leadership.
qualifications:
* proven experience as an operations manager in a manufacturing, logistics, or supply chain environment.
* in-depth knowledge of logistics processes, shipping documentation, and inventory control.
* experience leading process improvement initiatives and managing kpis.
* proficiency in wms and erp systems.
* strong analytical, leadership, and decision-making skills.
* excellent communication and interpersonal abilities.
* bilingual - english/spanish (required).
* willingness to travel between mexico and the u.s. as needed.
additional details:
* nível de educação desejada: superior - titulado
* nível de experiência desejada: nível gerencial
* função departamental: manufactura / operaciones
* industria: manufactura, bienes de consumo
warehouse operations manager
hoy
warehouse operations manager
as a key member of our logistics team, you will oversee the day-to-day operations of our warehouse ensuring that all shipping and receiving procedures are followed accurately and efficiently. Your leadership skills and expertise in managing teams will be crucial in maintaining a smooth workflow, effectively delegating tasks and responsibilities to your team members.
your role will involve coordinating closely with various departments including production, planning, and finance to optimize our shipping and receiving processes. You will also be responsible for fostering strong relationships with your team to ensure effective communication and collaboration.
we are looking for a highly organized and detail-oriented individual who can maintain accurate inventory levels and implement efficient systems for tracking and monitoring shipments. Additionally, you will be responsible for overseeing the proper filing and system entry of all shipping and receiving documentation to ensure compliance and traceability.
in this role, you will have the opportunity to make a significant impact on our business by implementing process improvements and enhancing our overall logistics operations.
required skills and qualifications:
* bachelor\'s degree or equivalent experience in a related field.
* at least 2 years of experience in warehouse management or a related field.
* excellent leadership and communication skills.
* able to work independently and as part of a team.
* high school graduate with a valid forklift operation certification is a plus.
benefits:
* ongoing training and development opportunities.
* a competitive salary and benefits package.
* the opportunity to work with a dynamic and growing organization.
others:
we are an equal opportunities employer and welcome applications from diverse candidates. If you are a motivated and experienced professional looking for a new challenge, please apply today.
financial operations manager
hoy
job title: financial operations manager
we are seeking a detail-oriented professional to oversee our financial records and account personnel. The ideal candidate will maintain all procedures and controls related to our company\'s financial accounts.
key responsibilities
* establish short-term and long-term forecasts.
* prepare and review weekly and monthly financial results.
* manage fixed assets.
* monitor and assist with productive and non-productive inventories.
* direct/support departments with goals, objectives, development requirements and annual reviews.
the incumbent will also be responsible for:
* approving plant expenses and appropriations requests.
* establishing and maintaining key operating procedures and all required journal entries and accruals.
* completing month-end and year-end closings of the financial records.
knowledge and skills required:
* bachelor\'s degree in accounting, finance, or business administration.
* high degree of confidentiality.
* working knowledge of microsoft office.
ict operations manager
hoy
about this opportunity
we are now looking for an it operations manager, who will be responsible and accountable for it services and solutions for ericsson antennas system in tlaxcala, mexico adhering to security & compliance standards. Ensures it solutions rollouts are delivered appropriately to the local circumstances. Provides escalation point to users and stakeholders. Ensures new business demands are progressed through the appropriate it demand process. Look forward to your joining!
what you will do
it infrastructure operations & user experience:
* responsible for it infrastructure operations (security, cost, stability, sustainability)
* adhere to it standard incident, problem, change & configuration ways of working
* ensure local support delivers employee experience to agreed levels and, if appropriate, perform supplier management & governance
* support in change management activities to enable best use of technology. Identify & deliver appropriate local user training
* prime driver of it rollout projects including infrastructure, system updates, upgrades & migrations
* support business continuity management (bcm) activities ensuring it\'s responsibilities are agreed and delivered
* create local it budget and manage forecasts and actuals including relevant accruals
* where necessary develop and implement best practice guides for the organization
* provide the appropriate monthly business report (mbr) to manager
it security & compliance:
* ensures group it information security management system (isms) is followed including preserve assets, information security and control structures
* ensures regular checks & vulnerability scans on network and data security and managing all security related matters and programs via governance in line with group directives
* support security investigations on local assets as directed to remediate issues
* ensure risk self-assessments are regularly performed and actions delivered
* stakeholder management:
* primary contact for ericsson antennas system in tlaxcala, mexico to stakeholders
* proactively work with stakeholders and report on it activities, costs and manage risks
* proactively work with stakeholders to identify and agree on improvements
* understand, evaluate and deliver business requirements following the appropriate demand and delivery processes
* managing and reporting on allocation of local it budget with special focus on due diligence and cost efficiency
* where applicable, management of portfolio of local it services
interfaces:
* internal interfaces within it include ict delivery & operation managers within same geographical areas and globally, other organizations and individuals within gfgo eit.
* interfaces within common functions: finance, real estate and facility management.
* interfaces within ericsson business: key stakeholders from all areas of business.
you will bring:
* bachelor\'s degree or equivalent experience in computer science or related technical field, or equivalent practical experience.
* good solid understanding of it financials and value and use of standard it processes and methodologies i.e. Itil, pmi, certification is a plus.
* subject matter expertise in cyber security and risk management frameworks validated experience working with the information security rules. Related certificates will be a plus.
* excellent communication and presentation skills with international and social competence will complete your profile.
* proficiency in english, oral and written.
ericsson is proud to be an equal opportunity and affirmative action employer, learn more.
call center operations manager
hoy
so what does an* operations manager* really do? Think of yourself* as a leader your department*
here at* taskus *we specialize on customer care, we are a ridiculously good company so we make sure our employees are top notch.
we are an equal opportunity employer
call center operations manager
hoy
job summary:
the call center manager will oversee the operations for the entire call center, under the direction and in partnership with the consumer banking division. In addition to managing day to day operations, the manager will be accountable for team performance goals, and the execution of all support processes and procedures, in accordance with regulatory guidelines and performance expectations.
duties/responsibilities:
* establish and maintain a customer first service culture.
* coach, train and develop a team of supervisors and operational leads.
* ensure compliance with guidelines, regulatory requirements, policies, and procedures.
* optimize workflows and contact handling procedures, to improve the efficiency and productivity standards of frontline support teams.
* analyze customer support kpis, to ensure sla standards for interaction and case handling are met.
* support with recruitment, interviewing and onboarding and training of personnel to maintain high customer service standards.
* involved in strategic discussions with internal team.
* created wbr, mbr, qbr decks and facilitates meetings.
* supports rollout and execution of company directives, initiatives and process updates.
* attends weekly meetings: calibration sessions, weekly strategy meeting, wbr.
* facilitates internal meetings to maximize execution (weekly huddles).
required skills/abilities:
* excellent communication skills.
* advanced coaching and leadership abilities.
* proficient microsoft office suite or related software.
* bi-lingual with exceptional english language and writing skills.
* ability to manage escalated situations - superior problem solving and negotiation skills
* maintain customer and team member confidentiality - good interpersonal and active listening skills
* organizational skills, attention to detail and strong ability to multitask are essential
education and experience:
* bachelor’s degree required.
* 1-3 year banking experience required
* 5+ years call center leadership experience.
tipo de puesto: tiempo completo
salario: $9,000.00 - $10,000.00 a la semana
horario: diurno, turno de 8 horas
pregunta(s) de postulación:
¿cuántos años de experiencia tienes como operations manager?
¿cual es tu grado de escolaridad mas alto?
educación: bachillerato terminado (deseable)
idioma: inglés (deseable)
lugar de trabajo: in person
cross-border operations manager
hoy
eddy pump corporation is a renowned industrial heavy equipment manufacturer with offices in tijuana, mexico, and san diego, usa. We are currently seeking a cross-border operations manager with erp experience to join our team. This role is instrumental in managing operations across two sites and ensuring seamless coordination between them.
job description:
we are looking for a cross-border operations manager who will be responsible for overseeing operations in both our tijuana and san diego locations. This role plays a pivotal part in optimizing our manufacturing processes, supply chain, and overall efficiency while maintaining strong coordination between the two sites.
key responsibilities:
* site management: oversee day-to-day operations at both the tijuana and san diego sites, ensuring safety, quality, and efficiency.
* supply chain coordination: manage the cross-border supply chain, including procurement, inventory management, and logistics, to ensure timely material availability.
* erp expertise: utilize erp software to manage and optimize operations, including inventory control, production planning, and order processing.
* team leadership: lead and mentor operations teams at both sites, fostering a culture of collaboration, accountability, and continuous improvement.
* quality control: ensure adherence to quality control standards and procedures at both sites, maintaining high product quality.
* cost management: manage operational budgets effectively, striving for cost reduction and cost control measures.
* cross-border compliance: ensure compliance with relevant regulations and trade requirements for cross-border operations.
* process improvement: identify opportunities for process improvement and implement lean manufacturing principles to enhance operational efficiency.
* coordination: facilitate effective communication and coordination between the tijuana and san diego sites, ensuring alignment of goals and objectives.
qualifications:
* bachelor\'s degree in operations management, engineering, or a related field; mba is a plus.
* proven experience in operations management, ideally in a cross-border manufacturing setting.
* excellent leadership and team management skills.
* strong problem-solving and analytical abilities.
* effective communication skills and the ability to work collaboratively with cross-functional teams.
* familiarity with quality control standards and lean manufacturing principles.
what we offer:
* competitive salary and performance-based bonuses.
* comprehensive benefits package, including health, dental, and retirement plans.
* opportunities for professional development and career advancement.
* a collaborative and innovative work environment.
* the chance to lead operations across two dynamic locations for a leading industrial equipment manufacturer.
pay: $80,000.00 - $100,000.00 per month
work location: in person
senior supply chain operations manager
hoy
job title: senior supply chain operations manager
we are seeking a highly skilled and experienced senior supply chain operations manager to lead our supply chain operations in mexico. You will develop and implement strategies to optimize supply chain processes, ensuring timely and cost-effective delivery of products to customers. Your focus includes planning, procurement, warehousing, impex, and logistics.
responsibilities:
* develop and maintain relationships with local suppliers to ensure a stable and high-quality supply base.
* coordinate with production teams to optimize production plans and schedules.
* manage inventory levels to minimize stockouts and overstocking.
* implement process improvements to reduce cycle times and increase productivity.
* collaborate with finance teams to develop and manage budgets.
required skills and qualifications
* bachelor\'s degree in supply chain management, logistics, or a related field.
* at least 10 years of experience in supply chain management.
* strong analytical and problem-solving skills.
* excellent communication and interpersonal skills.
* ability to read, write, speak, and listen in english.
* proficiency in microsoft office software (excel, word, powerpoint).
benefits
* a competitive salary and benefits package.
* ongoing training and development opportunities.
* a collaborative and supportive work environment.
operations manager for e-commerce payments business
hoy
hello, operations managers!
about the role:
responsibilities:
* establish and maintain processor relationships: establish and nurture relationships with processors, negotiate agreements, and serve as main point of contact.
* application processing and approval system: coordinate with processing app to ensure smooth operations.
* post-approval client management: design and implement a system for managing approved clients; provide post-approval support.
* client lead management: manage inbound client leads, close deals, and enter leads into the system.
requirements:
* prior experience in the merchant processing industry is preferred.
* strong organizational skills and attention to detail.
* self-motivated and driven to achieve targets.
* excellent communication and interpersonal skills.
* ability to work in u.s. time zones to coordinate with clients and processors.
benefits
* fully remote schedule and location independence.
* work with an existing talented team and exciting projects.
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