Job Summary:
The Collections Operations Manager oversees the company's financial collection department. They supervise staff to ensure all money owed to the company is billed and received correctly and in a timely fashion.
Key Responsibilities:
- Coordinate team responsibilities and processes to ensure maximize efficiency within your team.
- Oversee the collection of outstanding payments within our personal finance department.
- Create and implement strategies to increase the number of successful collections of outstanding debt.
- Recruit, hire, train and evaluate potential team members based on projected collections.
- Provide detailed reporting and analysis on collections efforts, trends and issues.
- Implement credit policies and procedures that meet our corporate objectives.
Requirements:
- Bachelor's degree, preferably in finance OR equivalent work experience
- 3-5 years of direct experience in credit and collections; knowledgeable in sales, negotiation and persuasion tools
- 2+ years management experience
- Excellent verbal and written communication skills
- Bilingual in English/Spanish required
Additional Information:
Job duties include additional responsibilities as assigned by one's supervisor or other managers related to the position/department. This job description is meant to describe the general nature and level of work being performed; it is not intended to be construed as an exhaustive list of all responsibilities, duties and other skills required for the position. The Company reserves the right at any time with or without notice to alter or change job responsibilities, reassign or transfer job position or assign additional job responsibilities, subject to applicable law. The Company shall provide reasonable accommodations of known disabilities to enable a qualified applicant or employee to apply for employment, perform the essential functions of the job, or enjoy the benefits and privileges of employment as required by the law.
📌 Financial Portfolio Supervisor...
🏢 beBeeCollections
📍 Ciudad de México