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*job number* 23095153*job category* sales & marketing*location* ac hotel guadalajara mexico, avenida de las americas 1500, guadalajara, jalisco, mexico*schedule* full-time*located remotely?
* n*relocation?
* n*position type* management*job summary*leads and manages all day-to-day activities related to the sales function with a focus on building long-term, value-based customer relationships that enable achievement of property sales objectives.
achieves personal booking goals and makes recommendations on booking goals of direct reports.
*candidate profile*education and experience*- 2-year degree from an accredited university in business administration, marketing, hotel and restaurant management, or related major; 3 years experience in the sales and marketing or related professional area.or- 4-year bachelor's degree in business administration, marketing, hotel and restaurant management, or related major; 1 year experience in the sales and marketing or related professional area.
*core work activities*supporting developing & executing sales strategies*- works with sales leader to ensure understanding of sales strategy and effective implementation of this strategy for the segment.- works with management team to create and implement a sales plan addressing revenue, customers and the market for the segment led by the dos.- assists with the development and implementation of promotions, both internal and external.
*maximizing revenue*- provides positive and aggressive leadership to ensure maximum revenue potential (e.g., sets example with personal booking goals).- recommends booking goals for sales team members.
*managing sales activities*- monitors all day to day activities of direct reports.- approves space release for catering to maximize revenue (dos, group) in the absence of a business evaluation manager.- participates in sales calls with members of sales team to acquire new business and/or close on business.- executes and supports the operational aspects of business booked (e.g., generating proposal, writing contract, customer correspondence).
*analyzing & reporting on sales and financial data*- analyzes market information by using sales systems and implements strategy to achieve property's financial room and catering goals.- assists revenue management with completing accurate six period projections.- reviews sales and catering guest satisfaction results to identify areas of improvement.
*ensuring exceptional customer service*- displays leadership in guest hospitality, exemplifies customer service and creates a positive example for guest relations.- interacts with guests to obtain feedback on product quality and service levels.- meets with guests during pre- and post-convention meetings to obtain feedback on quality of product (e.g., rooms, meeting facilities and equipment, food and beverage), service levels, execution against contract and overall satisfaction