Director of hotel operations
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as a director of hotel operations, you will be responsible for ensuring the smooth day-to-day functioning of the hotel. This involves overseeing various departments such as housekeeping, front office, guest services, maintenance, security, and laundry to guarantee seamless service delivery.
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key responsibilities:
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* supervise and coordinate daily hotel operations, including managing staff and resources to meet guest expectations.
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* establish and implement policies and procedures to maintain high standards of quality and service excellence.
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* develop and manage budgets to ensure effective cost control and efficient resource allocation.
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* collaborate with department heads to enhance operational efficiency and improve guest satisfaction.
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* analyze processes and propose improvements to boost productivity and profitability.
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requirements:
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* studies in hospitality management or a related field.
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* at least 3 years of experience in a luxury hotel role with a background in rooms division.
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* strong leadership and team management skills to motivate and direct staff.
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* knowledge of hotel management software and reservation systems.
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* excellent communication skills in both local language and english.
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* a commitment to continuous learning and professional development.
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benefits:
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this is an exciting opportunity to join a dynamic team and contribute to the success of our hotel. As a director of hotel operations, you will have the chance to develop your leadership skills, work with a talented team, and enjoy a rewarding career in hospitality.