*workplace exp manager*
*job id*
- 184060*posted*
- 13-sep-2024*service line*
- gws segment*role type*
- full-time*areas of interest*
administrative, building management, facilities management
*location(s)*
polanco - ciudad de mexico - mexico
cbre is the global leader in commercial real estate services and investments. With services, insights and data that span every dimension of the industry, we create solutions for clients of every size, in every sector and across every geography.
Our mission is to realize the potential of our clients, professionals and partners by building the real estate solutions of the future. From instilling confidence in today’s decisions to re-imagining tomorrow’s spaces, we thrive in complex and ever-changing environments. 500+ offices, 100+ countries, 115k people, 95+ of fortune 100 clients
*cbre is in the seek for a workplace experience manager*
*responsibilities*:
provides supervision of the provision of workplace services (reception, conference and meeting room management, security, janitorial, meetings, and events
- mail services, office material management, furniture management, space replacement and office tours.
- develops and implements standard operating procedures related to the employee experience.
- creates and maintains a culture of service excellence.
- supervises staff assigned to workplace experience services, including establishing work schedules.
- respond to customer requests and complaints about workplace experience services.
- provides administrative support, including meeting coordination and office and workplace expertise.
- equipment care and supply management
- ensure that those providing workplace experience services comply with safety standards, if company employees or third-party service providers
*requirements*:
- bachelor’s degree in the economic-administrative areas or similar
- minimum 4 years of experience as a manager in facilties management or hospitality
- minimum 2 years of experience managing soft services
- advanced english
- ability to deal with clients, with high levels of patience, tact and diplomacy.
- excellent time management skills and ability to multitask and prioritize work.
*_ equal employment opportunity:_*_ cbre is an equal opportunity employer that values diversity. We have a long-standing commitment to _providing_ equal employment opportunity to all qualified applicants regardless of race, color, religion, national origin, sex, sexual orientation, gender identity, pregnancy, age, citizenship, marital status, disability, veteran status, political belief, or any other basis protected by applicable _law_