Location: san juan del río, querétaro, mexico
the context
this is a senior, hands‑on quality leadership role in a growing manufacturing plant. The kind of place where quality actually matters — to customers, to operations, and to the bottom line, ensuring that quality shows up every day on the shop floor, in supplier performance, and in what leaves the dock.
the role
you’ll own the full quality function end‑to‑end, leading the site’s quality strategy and ensuring the quality management system works in real life, not just during audits. From incoming materials to final release, you’ll be accountable for product quality, customer satisfaction, and continuous improvement, spending time on the floor and with operations, suppliers, and customers to fix issues and build a strong, practical quality culture.
morgan advanced materials is a business rich in history and innovation. Founded in the uk in 1856, we have grown into a global organisation with 70 sites in 18 countries, serving a diversified product range in ceramic and carbon materials. We are purpose‑driven, aiming to use advanced materials to make the world more sustainable and to improve the quality of life.
technical ceramics
the technical ceramics business engineers high‑performance functional and structural ceramic materials, components, and sub‑assemblies to address customer‑specific technical challenges.
key figures
revenue £1,100.7m (2024), ~8,000 employees, manufacturing in 20+ countries, and a global customer portfolio. A uk plc with head office located in windsor, berkshire, uk, listed on the london stock exchange and a member of the ftse 250 index.
responsibilities
key responsibilities
* lead and run the site quality strategy, aligned to business and growth plans
* own, maintain, and improve the quality management system
* plan and lead internal, external, and customer audits, and close findings properly
* ensure effective quality controls across all manufacturing processes
* reduce scrap, rework, quarantine stock, and cost of poor quality
* act as the main quality contact for key customers and manage complaints
* lead structured problem solving using 8d, capa, and root cause analysis
* manage supplier quality performance, audits, and improvement plans
* support new product launches (apqp, pfmea, ppap, control plans)
* ensure calibration, metrology, and msa systems actually work
* use data, kpis, and lean / six sigma tools to drive improvement
qualifications
about you
* bachelor’s degree in engineering (industrial, mechanical, materials, chemical, or similar)
* 10+ years in quality within manufacturing, with at least 6 years in senior leadership roles
* proven experience running a qms and leading audits (iso 9001, iatf 16949, as9100)
* strong working knowledge of apqp, ppap, pfmea, spc, msa, and structured problem solving
* background in large, complex plants with real customer pressure
* advanced english
* a leadership style that’s firm, practical, and visible on the floor — not hidden behind reports
nice to have
* master’s degree
* lean six sigma green or black belt
* lead auditor and/or asq certifications
what you’ll get
* a senior role with real ownership and influence
* a plant that’s growing, with challenges worth solving
* the chance to build a strong quality culture, not just maintain one
* competitive compensation and benefits, aligned to senior responsibility
morgan advanced materials is an equal opportunity employer. We are committed to creating an inclusive environment for all employees and applicants. We do not discriminate based on race, religion, gender, sexual orientation, gender identity, age, disability, national origin, veteran status, or any other legally protected status.
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