Job title: security manager
location: mexico city, mexico
reports to: cfo mexico
matrix reporting: reports functionally to regional security manager (swiss markets)
contract: permanent, full-time
key responsibilities
asset protection
* design and execute the corporate asset protection strategy, addressing internal and external risks that may impact the company's physical, financial, and reputational assets.
* establish policies, procedures, and performance metrics to prevent theft, fraud, sabotage, or information leakage.
* lead internal investigations of security incidents, ensuring documentation, traceability, and compliance with legal standards.
* collaborate with compliance, legal, and audit to guarantee alignment with local and international regulations.
facility security
* ensure the protection of corporate offices, distribution centers, retail stores, warehouses, and other facilities.
* supervise cctv systems, alarms, access control, electronic patrols, perimeter barriers, and evacuation protocols.
* conduct vulnerability assessments of critical infrastructure and coordinate security technology improvement projects.
* develop business continuity and resilience plans for emergencies (fires, natural disasters, sabotage, external threats).
employee security
* develop and implement protection and crisis response protocols for employees (threats, workplace violence, harassment, kidnapping, or high-risk travel).
* deliver continuous training programs on personal security, crisis management, and prevention culture.
* coordinate with human resources and occupational health to manage sensitive cases while maintaining confidentiality.
* oversee security protocols for corporate events and travel involving key personnel.
product and transportation security (including customs)
* design and implement loss prevention programs to protect high-value products throughout the supply chain.
* define and monitor secure transport routes, coordinating with logistics providers, carriers, and customs brokers.
* ensure compliance with international supply chain security standards (ctpat, basc, oea, iso *).
* establish strict controls at critical points (loading, transit, customs clearance, final delivery) to minimize theft, tampering, or smuggling risks.
* investigate incidents of theft or loss during transit, coordinating with law enforcement and developing preventive countermeasures.
leadership and stakeholder management
* lead and develop internal security area and manage third‑party providers, ensuring consistent service quality.
* administer the corporate security budget, optimizing costs while prioritizing high‑impact initiatives.
* build and maintain strategic relationships with local authorities, law enforcement, customs entities, and international security organizations.
* represent the company in industry forums and committees related to corporate and supply chain security.
* provide executive‑level reporting and security kpis to the executive committee and risk board.
cybersecurity & information protection
* collaborate with it and information security to align physical and cybersecurity strategies, ensuring comprehensive asset protection.
* identify and mitigate risks related to security systems and digital infrastructure (e.g., access control, cctv, connected devices).
* support the implementation of information security policies and participate in the management of cyber‑related incidents.
security awareness, training & culture
* design and implement a comprehensive security awareness program covering asset protection, personal safety, loss prevention, supply chain security, and cybersecurity.
* ensure all employees receive mandatory training tailored to their role and risk exposure (e.g., retail staff, logistics teams, corporate employees, leadership).
* develop specialized training for high‑risk roles, including transport personnel, warehouse staff, and employees involved in international trade and customs operations.
* promote a strong security culture through continuous communication, campaigns, simulations, and drills (e.g., emergency response, crisis scenarios, phishing awareness).
* monitor training effectiveness through kpis, audits, and assessments, ensuring continuous improvement and compliance with corporate standards.
qualifications
* bachelor’s degree in security, business administration, international trade, law, or related fields.
* certifications in asset protection, loss prevention, or supply chain security (ctpat, basc, asis cpp, oea, iso *) strongly preferred.
* 7+ years of local experience (mexico) in corporate, asset, or supply chain security, ideally within multinational companies in retail, luxury, fmcg, or international trade.
* proven track record in security policy design, loss prevention, transportation, and customs security.
* expertise in crisis management, business continuity, and organizational resilience.
* strong experience liaising with authorities and leading sensitive internal investigations.
* strategic vision: ability to anticipate risks and design comprehensive security plans.
* leadership: effective management of internal and external security stakeholders in complex, multicultural environments.
* decision‑making under pressure: strong capability to react and resolve crises promptly.
* negotiation & stakeholder engagement: adept at working with authorities, customs, logistics providers, and law enforcement.
* integrity & confidentiality: ethical management of sensitive information and high‑risk situations.
* fluency in spanish & english mandatory.
* french is a plus.
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