The ops support specialist 4 is an entry-level position responsible for providing operations support services, including but not limited to; record/documentation maintenance, storage & retrieval of records, account maintenance, imaging and the opening of accounts in coordination with the operations - core team. Additionally, the ops support specialist 4 serves as the liaison between operations staff, relationship managers, project managers, custodians and clients. The overall objective of this role is to provide day-to-day operations support in alignment with citi operations support infrastructure and processes.
*responsibilities*:
- follow established procedures to complete complex assignments and resolve problems that require in-depth investigation or research
- conduct basic analysis and research as well as workflow management
- support an expansive array of products and services
- communicate pertinent information to senior managers and support activities that help mitigate organizational loss or impact, as needed
qualifications:
- 1-3 years of relevant experience
- experience working in a business office or operational environment
- proficient computer and math skills with a focus on complex databases and spreadsheets
- demonstrates technical and administrative expertise
- consistently demonstrates attention to detail
- demonstrated knowledge of activities, policies, and procedures of a basic work area
*education*:
- high school diploma or equivalent
this job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required.
Gestión y monitoreo de varios proveedores a nível nacional desde su recolección hasta la entrega del servicio, asegurando el cumplimiento de contrato y anexo de servicio, proporcionando insumos y monitoreo durante toda la cadena de suministro, con revisión de indicadores y cumplimientos de control establecidos, se requiere de trabajo colaborativo y adaptación al cambio de actividades de acuerdo al proceso
posible trabajo en fin de semana por pruebas de sistema o reportes de incidentes de seguridad con pago de jornada
visita a proveedores en cdmx y estado de méxico
presencial de lunes a viernes de 09:00 a 18:00hrsjob family group:
operations - core
- *job family*:
operations support
- time type:
full time
- most relevant skills
please see the requirements listed above.
- other relevant skills
for complementary skills, please see above and/or contact the recruiter.
View citi’s eeo policy statement and the know your rights poster.