Project manager
at urvenue
las vegas, nv & morelia, michoacán
about the role
we are seeking a detail-oriented and proactive project manager to oversee the execution and successful delivery of custom website projects for our clients.
in this role, you will manage the end-to-end process of web services, ensuring projects meet client expectations and are delivered on time, within scope, and with high quality while focusing on fostering strong client relationships to build trust and ensure satisfaction. The ideal candidate excels at balancing client needs with team capacity and thrives at collaborating with cross-functional teams, including developers, designers, and content managers.
this is a full-time position based in either our las vegas, nv and morelia, michoacán office.
what you'll do
project management
* lead and manage website projects from kickoff to launch, ensuring adherence to timelines, budgets, and quality standards.
* develop and maintain project plans, assigning tasks, setting deadlines, and tracking progress in jira or other project management tools..
* collaborate with designers, developers, and content managers to align on deliverables and priorities.
* coordinate with the client services team to implement uve software configurations that support website features.
* identify potential risks and proactively implement mitigation strategies to keep projects on track.
* manage scope changes effectively by documenting requests, providing impact assessments, and communicating changes to stakeholders.
client relationship management
* serve as the primary point of contact for website-related client communications, ensuring regular updates on project progress, timelines, and milestones.
* conduct project kick-off, status, and review meetings, fostering collaboration and setting clear expectations.
* proactively address client questions, concerns, and feedback, ensuring a smooth client experience throughout the project lifecycle.
* act as a client advocate, ensuring their needs are understood while balancing internal resource constraints.
quality assurance
* collaborate with developers, designers, and content managers to coordinate quality checks and ensure deliverables meet project criteria and client requirements.
* perform a final review of all deliverables to ensure accuracy, consistency, and adherence to project specifications, including verifying forms, integrations, and responsive design functionality before launch.
* possess basic troubleshooting knowledge to identify common website performance issues and determine which teams should be involved for resolution.
who you are
experience & technical skills
* minimum of 3 years of project management experience, preferably in web services, digital marketing, or software development.
* proficiency in project management tools (e.g. Jira, trello, etc) and collaboration tools (slack, google workspace).
* understanding of web development processes, including front-end/back-end workflows, cms platforms (wordpress preferred), and website integrations (e.g. Opentable, triple seat, etc.).
* familiarity with web design best practices, responsive design principles, and seo basics.
soft skills
* exceptional communication skills, both written and verbal, with the ability to tailor messaging for both technical and non-technical stakeholders.
* highly organized and detail-oriented, with excellent time management and multitasking skills.
* strong problem-solving skills with a focus on collaboration and creative solutions.
* ability to build rapport and foster trust with clients and internal teams.
* adaptable and calm under pressure in a fast-paced environment.
preferred qualifications
* experience working in the hospitality or entertainment industry.
* previous experience in an agency or client services environment.
* project management certification (pmp, csm, or similar).
what we offer
* competitive salaries and flexible work-life balance.
* benefit coverage including medical, dental, and vision.
* 401(k) plan to support your financial goals.
* a dynamic and collaborative office environment, working with a passionate team transforming the hospitality tech space.
about us
urvenue is the leading hospitality technology platform that powers commerce, enhances the guest experience, and monetizes resort real estate by leveraging non-room inventory across all customer touchpoints in the booking and in-stay journey. Urvenue maximizes revenue-per available-customer (revpac) with its advanced booking, ticketing and presale platform built for hospitality venues: nightclubs and day clubs, restaurants and lounges, resort pools and beaches, sportsbooks, spas, special events, small group meeting rooms, recreation services, bundled experiences and more.
job type: full-time
pay: $20, $30,000.00 per month
experience:
* project management: 2 years (required)
language:
* english (required)
license/certification:
* project management professional (pmp) or related (preferred)
work location: in person