Customer Insights Manager
We are looking for a highly skilled and motivated individual to join our team as a Customer Insights Manager. In this role, you will be responsible for fostering two-way collaboration with creative and marketing teams to ensure general alignment and effective project execution.
The ideal candidate will have a degree in marketing, business, psychology, sociology, or a related field, and proven experience in consumer insights, market research, or strategic planning. Strong analytical skills and proficiency in statistical tools and databases are also essential.
You will work closely with sales teams to deepen understanding of key customer needs and anticipated market trends. You will translate business needs into clear and actionable research objectives, select and implement appropriate research methodologies, and conduct advanced data analysis using multiple sources and techniques.
As a Customer Insights Manager, you will manage project delivery timelines through regular check-ins and stakeholder updates. You will validate vendor proposals and ensure alignment with budget and expertise. You will prepare and deliver impactful presentations to internal stakeholders and external regional customers.
Additionally, you will coach and onboard junior team members, fostering a collaborative and growth-oriented environment. Experience working with cross-functional and multicultural teams is highly valued. Familiarity with SAP for vendor payment validation and cost tracking is an asset.
- Degree in Marketing, Business, Psychology, Sociology, or related field
- Proven experience in consumer insights, market research, or strategic planning
- Strong analytical skills and proficiency in statistical tools and databases
- Ability to manage multiple projects in a fast-paced, global environment
- Excellent communication and presentation skills
- Be part of a dynamic, multicultural environment with diverse teams
- Access to cutting-edge tools and methodologies in consumer research
- Opportunities for continuous learning and career development
- Flexible work arrangements and inclusive culture
- Work on high-impact projects that drive business growth and innovation
- Collaborate with talented professionals from diverse backgrounds
- Enjoy a competitive compensation and benefits package