Marketing ambassador
job overview:
as a key member of our team, you will be responsible for promoting our brand image both internally and externally. You will utilize sales techniques to maximize revenue while maintaining existing guest loyalty to the company. You will also identify opportunities to upsell customers and sell enhancements to create a better customer experience or event.
responsibilities:
* promote awareness of brand image internally and externally.
* use sales techniques that maximize revenue while maintaining existing guest loyalty to the company.
* recognize opportunities to up-sell the customer and sell enhancements to create a better customer experience or event.
* encourage guests or callers to purchase or schedule preview package sales/tours.
* explain details and requirements related to attending a sales presentation to potential owners.
* verify that individuals meet eligibility requirements for preview package sales/tours prior to scheduling a tour for a property.
* determine and give compliments to guests as gifts for their patronage (e.g., rewards points, show tickets).
* answer guest questions about property facilities/services.
* receive, record, and relay messages accurately, completely, and legibly.
requirements:
* follow all company policies and procedures; ensure uniform and personal appearance are clean and professional.
* maintain confidentiality of proprietary information.
* protect company assets.
* welcome and acknowledge all guests according to company standards.