Overview
role: business analyst
location: remote - mexico
type: fulltime permanent and remote position with hcltech
key skills: excell
responsibilities
* review project assigned for potential gaps and/or missing requirements necessary to fulfill the business request
* manages their dashboard daily and update accordingly
* deactivating integrations in all systems when needed
* notify appropriate teams internally as needed based on specific project needs
* documents project extracts, company, and contact records.
* maintain and protect customer relationships with excellent customer service
qualifications
* 3+ years' experience as a business analyst.
* prior experience in gathering detailed business requirements, interpreting customer business needs, and translating needs into operational business requirements.
* prior experience in a customer service or customer facing role.
* prior experience in ecommerce/ebusiness environment (such as edi, b2b ecommerce, supply chain, other electronic integrations) preferred
* experience in the food industry/distribution is a plus
* excellent organization, and team collaboration skills
* excellent excel advanced preferred
* excellent written and verbal communication skills
* excellent facilitation, collaboration, negotiation, and presentation skills
* strong knowledge and general understanding of it/technical concepts
* general knowledge of various file types such as edi ansi x12, xml, cxml, flat files etc.
* general knowledge of data warehouse, ibm, sterling integrator, edi translation tools, coreftp/filezilla.
we offer
* benefits above law (major and minor medical insurance, saving fund, grocery coupons, 12 days vacations)
* convenient office locations
* great work environment
* flexible dress code
how to apply
if you ́re interested please send your english resume to
job details
* seniority level: mid-senior level
* employment type: full-time
* job function: information technology
* industries: information services
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