Mexico's fastest growing 1st and 3rd party collections agency, is seeking a collection unit manager for our monterrey, mexico location.
*segoso mexico*, a h.e.r.o (highly effective recovery operation) has engineered the most sophisticated and technologically advanced collections program in the entire industry....turning results into monthly bonus payments!
Responsibilities include but are not limited:
monitoring and driving the collection floor, as well as deliver collector training, monitoring and implementing company policies and procedures. Resolves problems and makes recommendations for improving account handling processes.
*essential duties and responsibilities*
- leadership of their individual assigned collection group
- management and supervision of an assigned collection group
- proficiency in the art of collecting money
- responsible for the continued training and teaching of their individual staff's negotiation, tasking, and talk off skills
- responsible in for all administrative tasks as needed for group
- responsible to aid their director of operations in enforcing company policies
- responsible in presenting a professional demeanor and attitude at all time to the collection staff
*job requirements*
- employee must possess exceptional leadership, mentoring and communication skills
- must be competitive and goal driven
- must be detail orientated
- must have strong analytical skills and diligent with assigned tasks
- must be technology literate, computer skills are necessary
- must be prompt
- must be self confident, motivating, and disciplined
- excellent verbal & communication skills required
- no write ups for attendance or performance
*we offer*:
- paid training
- hourly pay + monthly bonus
- paid time off
- pantry vouchers or major medical insurance after 3 months
- law benefits (aguinaldo, vacations etc).
- you can take vacations after 6 months.
- checks, drug screening required.
Segoso, we offer a career, not just a job