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operations manager
hoy
overview: the operations manager for rain bird mexico will oversee all aspects of the subsidiary's operations to ensure exceptional customer service, efficient processes, and alignment with strategic business unit objectives. This dynamic role requires a hands-on leader who can drive operational excellence while fostering a culture of collaboration and continuous improvement
responsibilities:
* manage the performance of the 3pl warehouse and cross-dock operations, ensuring on-time delivery, inventory accuracy, and cost efficiency.
* develop and implement efficient receiving, shipping, and inventory control processes.
* oversee subsidiary supply chain functions, including purchasing, demand planning, and supplier relationship management.
* ensure the effectiveness of the customer service team, driving improvements in customer satisfaction and responsiveness.
* collaborate with internal stakeholders and strategic business units (sbus) to meet market needs and objectives.
* support accounts payable, accounts receivable, credit, and other financial functions in coordination with the finance team to ensure smooth operations
* recruit, hire, and develop staff, fostering a high-performing team environment implementing succession planning and performance management practices to support long-term growth.
* ensure all products and operations comply with local regulations, including product certifications and import/export requirements.
qualifications:
* minimum qualifications:
* ba or bs degree.
* 5+ years of experience operations, supply chain, or general management.
* proven experience in managing 3pl relationships and driving logistics performance.
* demonstrated success in team development and leadership, with a track record of building and retaining high-performing teams in successful organizations.
* fluency in english and spanish, with excellent verbal and written communication skills.
* desired qualifications:
* mba or advanced degree in a relevant field.
* strong financial management skills, including budgeting, p&l oversight, and managing financial processes.
* experience in the irrigation industry.
* knowledge of lean, six sigma, or other process improvement methodologies.
gbs operations manager
hoy
astrazeneca is a global, innovation-driven biopharmaceutical business that focuses on the discovery, development, and commercialisation of prescription medicines for some of the world's most serious diseases. But we're more than one of the world's leading pharmaceutical companies. At astrazeneca, we're proud to have a unique workplace culture that inspires innovation and collaboration. Here, employees are empowered to express diverse perspectives - and are made to feel valued, energised and rewarded for their ideas and creativity.
in global business services (gbs) we dare to change the way we work - we are brave, resilient and take smart risks with a focus on simplifying the way we work. Through our global scale and diverse services, we look to drive value through our innovation and expertise. This requires a team who see no boundaries, can collaborate and challenge the norm and feel empowered, motivated and engaged.
our gbs process solutions service operates across all areas of the enterprise to identify areas of process inefficiency and ineffectiveness, and provide an end-to-end service from identification to solution delivery. We offer an exciting and evolving range of capabilities to unlock value; including process re-engineering, process mining, and under a team called the robotic & cognitive centre (rcc), robotic process automation (rpa), custom built apps & workflow using the microsoft power platform, python scripting and other emerging technology solutions as the team seeks to add further capabilities in the future.
to support the continued expansion of gbs process solutions (ps) we are now seeking an operations manager. This role will report to the gbs ps operations lead and be part of a small operations team, responsible for performance tracking & reporting, budget management, governance & methods, resource planning and key internal and external partner relationships. The operations manager will work across our global locations, supporting our team with standard and simplified ways of working and helping to ensure process solutions can deliver quality outcomes, financial value, and business efficiency.
main duties and responsibilities
* track and report on the ps opportunity pipeline, project delivery status & bau performance, supporting the ps leadership with ad hoc analysis to support decision making and resource prioritisation.
* track and report on total ps value targets including financial savings, time saved and internal cross-charges for delivered projects / solutions; maintain other gbs-led targets such as resource footprint ratios
* support capacity planning and resource management across internal teams and 3rd parties.
* support the operations lead in ps budget management and financial planning.
* drive continuous improvement within operations and across ps, scaling the use of standardised, templated materials, process simplification & automation.
* actively support the ongoing evolution of the ps operating model, playbook and standards framework.
* work with it, business quality and compliance teams to ensure that ps methods and tools continue to align to required standards.
* support the definition and tracking of effective performance slas & kpis, working with delivery partners to ensure effective service management, supporting the identification and investigation of problem areas, and driving root cause analysis where necessary
* proactively manage ps wide risks and issues
* monitor and report on customer satisfaction levels; collate and share insights with the wider team.
* support the operations lead with other governance activities, and reporting within ps and to gbs
essential requirements
* bachelor’s degree or equivalent experience in a business operations or shared service function
* financial / budget management and supplier management experience
* strong analytical mindset with experience in defining & tracking kpis and associated performance analytics. Basic knowledge of any data analysis/reporting software.
* an understanding of agile delivery methodologies & tools (e.g., jira, confluence)
* excellent organizational skills with an ability to handle deadlines and multiple priorities
* energetic and self-motivated with successful experience in a global team environment
* willingness to undertake occasional domestic/international travel (as required)
* oral and written fluency in business english
desirable:
* understanding or interest in process optimisation technologies & techniques, including lean 6 sigma, robotic process automation, process mining, low code / no code tools.
* experience of business intelligence tools (e.g., power bi, microstrategy etc)
* pharmaceutical industry experience
* experience in creation of project documentation and operational procedures
business operations manager
hoy
cloud engineering division is looking for a business operations manager to join their team. This position includes facilitating spending and business approvals; managing plan of record (por) and capital processes; and gathering and analyzing inputs to provide budgetary estimates for incremental project sizing asks and business scenarios. You will execute at both a tactical and strategic level in support of highly dynamic program requirements and objectives. You will also be expected to develop and maintain close partnerships with divisional leads, finance, and ce management and will be called upon to drive the analysis and presentations to support management and executive reviews and decisions.
we are looking to bring on another passionate and fearless leader to the team to continue to ideate, communicate and lead organizational change.
the primary responsibilities will include, but are not limited to:
* management of 500-person team's financial portfolio, this includes headcount, bti and capital costs.
* driving the budget with appropriate counterparts to assure full compliance of annual target guidance.
* drive forecasting and spending discipline.
* pricing and affordability management, and business process management, improvement and oversight.
* champion key initiatives that improve overall organizational effectiveness.
* assess risks and identify solutions to timely, efficiently achieve program goals.
* ensure that quality standards and budget constraints are met.
* serve as the key interface with stakeholders and leadership internally.
* provides counsel to senior management in assisting and/or driving business decision making process.
* outstanding interpersonal skills for effective interaction with executives, team members and stakeholders.
* trustworthy with sensitive information.
* motivated self-starter willing to work independently as well as in a team environment.
* meticulously organized with great attention to detail.
* critical thinking skills and willingness to challenge the status quo.
* handling and prioritization of multiple tasks and projects simultaneously.
* skilled in peer influencing, indirect leadership, and cross organization collaboration skills.
* results orientation, resourcefulness, and determination with outstanding follow through.
* comfortable with high degrees of task and deadline pressures, ambiguity while maintaining attention to detail and high quality.
* a combination of business acumen, organization savvy, networking capabilities and expertise to get results across multiple groups and disciplines.
* communication skills exhibited within the organization and with key stakeholders.
qualifications:
* minimum qualifications:
* minimum qualifications are required to be initially considered for this position.
* - bachelor's degree in engineering or non-technical related field with experience in technical product development.
* - minimum of 5+ years of experience at intel or within relevant industry.
* - 3+ years of experience in communicating across organizations and levels:
* - build a comprehensive financial plan based on complex roadmap, execute to those targets, and communicate and explain variances.
* - developing and delivering presentations to large groups and to senior leaders.
* - experience working with business data and with microsoft office products - especially excel.
* - intermediate english level.
* - must have permanent-unrestricted right to work in mexico.
* preferred qualifications:
* - 5+ years of relevant experience in operations.
* - high performance with a track record of success at intel.
inside this business group: the data platforms engineering and architecture (dpea) group invents, designs & builds the world\'s most critical computing platforms which fuel intel\'s most important business and solve the world\'s most fundamental problems. Dpea enables that data center which is the underpinning for every data-driven service, from artificial intelligence to 5g to high-performance computing, and dcg delivers the products and technologies—spanning software, processors, storage, i/o, and networking solutions—that fuel cloud, communications, enterprise, and government data centers around the world.
posting statement: all qualified applicants will receive consideration for employment without regard to race, color, religion, religious creed, sex, national origin, ancestry, age, physical or mental disability, medical condition, genetic information, military and veteran status, marital status, pregnancy, gender, gender expression, gender identity, sexual orientation, or any other characteristic protected by local law, regulation, or ordinance.
business navigation & operations manager
hoy
company description
the ikea vision is to create a better everyday life for the many people. We do this by offering a wide range of well-designed, functional home furnishing products at prices so low that as many people as possible can afford them. We are determined to bring a little bit of sweden to mexico.
job description: use my knowledge of ikea and our local market to work together with the management group and my team, in an inspiring, supportive and challenging way. Steer the store towards growth, optimal performance and sustained long term profitability, in line with the ikea objectives. Be a proactive business partner in strategic and operational development, closely connected to the business and contributing to improved customer experience.
* lead the store business plan process together with the store manager and management team and proactively working with local market data to understand people’s life at home and our customers experience in our different touch points to provide relevant insight.
* drive and coordinate the financial business planning process and secure that the financial dimensions are aligned with the store challenges and priorities while involving and creating commitment among stakeholders when setting goals.
* together with the commercial team identify commercial opportunities and promote the use of business case thinking when evaluating and acting on these.
* having the full understanding of the profit & loss for the store and steer actions to provide a store in shape as new, reducing costs and considering all impact on the p&l. Follow up the result and create forecasts and (if needed) activate scenario plans.
* optimise and develop the store results and performance continuously by implementing best practices, using close the gap to identify opportunities and follow-up benchmarks kpis.
* provide relevant, user-friendly business information, promoting standardised reporting and securing competence in the organisation to allow for analysis and understanding of performance to make optimal business decisions.
* secure that all investments are done with a proper analysis or business roi considering all aspect of the different projects
* lead and develop leaders and teams in the areas of responsibility of the bno function. Identify and develop talents and secure succession planning.
* provide a safe, secure and compliant environment for our customers, suppliers and co-workers. Secure implementation of relevant rules and guidelines in the areas of risk and compliance, cash administration routines, accounting rules etc.
* secure purchasing in the store is made according to the principles defined in the procurement policy and iway (if applicable).
* property and maintenance - ensuring the store is in shape as new by managing maintenance and property. I secure that our investments minimise the environmental impact and that consumptions (like energy, gas, water etc.) are as efficient as possible.
* i actively promote the ikea social and environmental commitment and work with my team and the store colleagues to understand how, together, we can contribute to sustainability.
* i am seen by co-workers in all functions as an approachable, trustworthy and knowledgeable speaking partner who leads by example and taking a multidimensional approach to steering the business.
qualifications:
- degree in business/finance/economics or related field
- internal control demands
- administrative risks analysis
- retail processes, working methods and tools
- business administration
- staff cost and scheduling management
- financial statement analysis and review
- local laws in relation to finance, safety, security and risk
- procurement
- strategic business partner, with analytical skills able to translate business needs into financial consequences and solutions.
- good communication skills with ability to influence and create energy and commitment within the organisation.
- strong sense of urgency and result orientation.
- ability to recognise outside trends relevant for your local market and translate them into business opportunities.
- change management
additional information
this position is based in guadalajara and offers a rare opportunity to be part of the establishment of ikea in a whole new market. You will get a chance to push boundaries and influence the direction of ikea in mexico. All as part of a caring and open culture where we live our values, work hard, have fun and operate with a long-term perspective. Because here opportunities arise and growth follows.
please send your cv in english.
ict operations manager
hoy
about this opportunity we are now looking for an it operations manager, who will be responsible and accountable for it services and solutions for ericsson antennas system in tlaxcala, mexico adhering to security & compliance standards. Ensures it solutions rollouts are delivered appropriately to the local circumstances. Provides escalation point to users and stakeholders. Ensures new business demands are progressed through the appropriate it demand process. Look forward to your joining!
what you will do
* it infrastructure operations & user experience: responsible for it infrastructure operations (security, cost, stability, sustainability)
* adhere to it standard incident, problem, change & configuration ways of working
* ensure local support delivers employee experience to agreed levels and, if appropriate, perform supplier management & governance
* support in change management activities to enable best use of technology. Identify & deliver appropriate local user training
* prime driver of it rollout projects including infrastructure, system updates, upgrades & migrations
* support business continuity management (bcm) activities ensuring it\'s responsibilities are agreed and delivered
* create local it budget and manage forecasts and actuals including relevant accruals
* where necessary develop and implement best practice guides for the organization
* provide the appropriate monthly business report (mbr) to manager
it security & compliance:
* ensures group it information security management system (isms) is followed including preserve assets, information security and control structures
* ensures regular checks & vulnerability scans on network and data security and managing all security related matters and programs via governance in line with group directives
* support security investigations on local assets as directed to remediate issues
* ensure risk self-assessments are regularly performed and actions delivered
* stakeholder management: primary contact for ericsson antennas system in tlaxcala, mexico to stakeholders
* proactively work with stakeholders and report on it activities, costs and manage risks
* proactively work with stakeholders to identify and agree on improvements
* understand, evaluate and deliver business requirements following the appropriate demand and delivery processes
* managing and reporting on allocation of local it budget with special focus on due diligence and cost efficiency
* where applicable, management of portfolio of local it services
requirements:
* bachelor\'s degree or equivalent experience in computer science or related technical field, or equivalent practical experience.
* good solid understanding of it financials and value and use of standard it processes and methodologies i.e. Itil, pmi, certification is a plus.
* subject matter expertise in cyber security and risk management frameworks validated experience working with the information security rules. Related certificates will be a plus.
* excellent communication and presentation skills with international and social competence will complete your profile.
* proficiency in english, oral and written.
ericsson is proud to be an equal opportunity and affirmative action employer, learn more.
business operations manager
hoy
position: business operations manager
a fortune 109 company with 22,000 employees worldwide, arrow brings technology solutions to a breadth of markets, including telecommunications, information systems, transportation, medical, industrial, and consumer electronics.
what you\'ll be doing:
* manages team, resources, and interfaces with other teams to ensure operational services to customers and business team met internal & external customer services levels and operational kpis.
* develops and implements service and team strategy plans and goals in collaboration with other teams/customers.
* talent development, coaching & training of team.
* review business performance metrics, provides governance and resolution support.
* implement and drive documentation and reporting of key metrics and results.
what we are looking for:
* typically requires a minimum of 8 years of related experience with a 4-year degree; or 6 years and an advanced degree; or equivalent experience.
* manages professional employees and/or supervisors or supervises large, complex technical or business support or production operations team(s).
* is accountable for the performance and results of a team within own discipline or function.
* adapts departmental plans and priorities to address resource and operational challenges.
* decisions are guided by policies, procedures, and business plan; receives guidance from senior manager.
* provides technical guidance to employees, colleagues and/or customers.
* accountable for results of a small team.
* exercises limited management authority; sets employee performance objectives, conducts performance reviews and recommends pay actions.
* defines team operating standards and ensures essential procedures are followed based on knowledge of own discipline.
what\'s in it for you: at arrow, we recognize that financial rewards and great benefits are important aspects of an ideal job. That\'s why we offer competitive financial compensation, including various compensation plans and a solid benefits package:
* 30 days of christmas bonus
* 40% vacation premium
* 12 vacation days plus 2 floating days
* vision and dental assistance
* life insurance
* healthcare insurance
* 10% food/pantry vouchers
* restaurant vouchers
* 13% savings fund
* growth opportunities, and more!
annual hiring range/hourly rate: $63,250.00 - $64,350.00 mxn monthly
location: mx-jal-tlaquepaque, mexico (hpe guad office)
time type: full time
job category: business support
eeo statement: please be sure to include all work history on your resume including: temporary employment, work as a contractor, other subsidiaries, changes in entities legal name, etc.
arrow is an equal opportunity employer. All applicants will be considered for employment without attention to religion, gender, age, sexual orientation, gender identity or national origin. (eeo policy mexico)
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business navigation & operations manager
hoy
company description
the ikea vision is to create a better everyday life for the many people. We do this by offering a wide range of well-designed, functional home furnishing products at prices so low that as many people as possible can afford them.
we are determined to bring a little bit of sweden to mexico.
job description: use my knowledge of ikea and our local market to work together with the management group and my team, in an inspiring, supportive and challenging way. Steer the store towards growth, optimal performance and sustained long term profitability, in line with the ikea objectives. Be a proactive business partner in strategic and operational development, closely connected to the business and contributing to improved customer experience.
* lead the store business plan process together with the store manager and management team and proactively working with local market data to understand people’s life at home and our customers experience in our different touch points to provide relevant insight.
* drive and coordinate the financial business planning process and secure that the financial dimensions are aligned with the store challenges and priorities while involving and creating commitment among stakeholders when setting goals.
* together with the commercial team identify commercial opportunities and promote the use of business case thinking when evaluating and acting on these.
* having the full understanding of the profit & loss for the store and steer actions to provide a store in shape as new, reducing costs and considering all impact on the p&l. Follow up the result and create forecasts and (if needed) activate scenario plans.
* optimise and develop the store results and performance continuously by implementing best practices, using close the gap to identify opportunities and follow-up benchmarks kpis.
* provide relevant, user-friendly business information, promoting standardised reporting and securing competence in the organisation to allow for analysis and understanding of performance to make optimal business decisions.
* secure that all investments are done with a proper analysis or business roi considering all aspect of the different projects
* lead and develop leaders and teams in the areas of responsibility of the bno function. Identify and develop talents and secure succession planning.
* provide a safe, secure and compliant environment for our customers, suppliers and co-workers. Secure implementation of relevant rules and guidelines in the areas of risk and compliance, cash administration routines, accounting rules etc.
* secure purchasing in the store is made according to the principles defined in the procurement policy and iway (if applicable).
* property and maintenance - ensuring the store is in shape as new by managing maintenance and property. I secure that our investments minimise the environmental impact and that consumptions (like energy, gas, water etc.) are as efficient as possible.
* i actively promote the ikea social and environmental commitment and work with my team and the store colleagues to understand how, together, we can contribute to sustainability.
* i am seen by co-workers in all functions as an approachable, trustworthy and knowledgeable speaking partner who leads by example and taking a multidimensional approach to steering the business.
qualifications
- degree in business/finance/economics or related field
- internal control demands
- administrative risks analysis
- retail processes, working methods and tools
- business administration
- staff cost and scheduling management
- financial statement analysis and review
- local laws in relation to finance, safety, security and risk
- procurement
- strategic business partner, with analytical skills able to translate business needs into financial consequences and solutions.
- good communication skills with ability to influence and create energy and commitment within the organisation.
- strong sense of urgency and result orientation.
- ability to recognise outside trends relevant for your local market and translate them into business opportunities.
- change management
additional information
this position is based in guadalajara and offers a rare opportunity to be part of the establishment of ikea in a whole new market. You will get a chance to push boundaries and influence the direction of ikea in mexico. All as part of a caring and open culture where we live our values, work hard, have fun and operate with a long-term perspective. Because here opportunities arise and growth follows.
please send your cv in english.
system center operations manager customer engineer
hoy
hi,
role - system center operations manager customer engineer
location - guadalajara, mexixo (onsite)
roles and responsibilities: evaluar las necesidades de los clientes: como ingeniero de atención al cliente de system center operations manager, será responsable de evaluar las necesidades de los clientes y recomendar soluciones basadas en scom que satisfagan sus necesidades comerciales.
* soluciones de diseño: diseñará soluciones basadas en scom, que incluyen monitoreo de infraestructura, alertas, informes y automatización.
* implementar soluciones: implementará soluciones basadas en scom, incluida la instalación, configuración y solución de problemas del servidor.
* brindar soporte técnico: brindará soporte técnico para las soluciones basadas en scom, incluida la resolución de problemas, el ajuste del rendimiento y la planificación de la capacidad.
* administrar proyectos: administrará proyectos basados en scom desde su concepción hasta su finalización, incluida la planificación, ejecución y cierre de proyectos.
* capacitar a los clientes: capacitará a los clientes en el uso de soluciones basadas en scom y brindará soporte continuo para garantizar la adopción exitosa de las soluciones.
* manténgase actualizado: se mantendrá actualizado con las últimas tecnologías y tendencias relacionadas con las soluciones basadas en scom para asegurarse de brindar las soluciones más actuales y efectivas a los clientes.
calificaciones:
* licenciatura en informática, tecnologías de la información o carreras afines.
* sólido conocimiento de system center operations manager, incluido el monitoreo de infraestructura, alertas, informes y automatización.
* experiência en diseño, implementación y soporte de soluciones basadas en scom.
* fuertes habilidades de solución de problemas y solución de problemas.
* excelente comunicación y habilidades interpersonales.
* experiência en gestión de proyectos.
* las certificaciones relevantes de la industria, como mcse, mcsa y ccna, son una ventaja.
* si alguien está interesado, envíeme su currículum rápidamente con todas las habilidades mencionadas.
salary: up to $60,000.00 per month
operations program manager
hoy
about ncr voyix
ncr voyix corporation (nyse: vyx) is a leading global provider of digital commerce solutions for the retail, restaurant and banking industries. Ncr voyix is headquartered in atlanta, georgia, with approximately 16,000 employees in 35 countries across the globe. For nearly 140 years, we have been the global leader in consumer transaction technologies, turning everyday consumer interactions into meaningful moments...
key areas of responsibility:
* development, review, management, and attainment of operations project plans
* business case analytics support for all assigned projects
* capital appropriation request (car) development for assigned projects
* lead operations npi/lifecycle management for all assigned programs
* develop manufacturing ramp plans with the prt and ncr manufacturing network
* risk assessment, action plans, and communication on all projects
* financial analysis & total cost of ownership for total business solution
* operational guidance during concept phase of product development
* schedule adherence, dfx requirements, and develop plans to address gaps
* drive continuous improvement and lean methodologies into npi processes
* manage engineering change control (ecc) impacts to operations schedules
* drive adherence to global operations strategic initiatives
* product sourcing accountability through analytics and supply chain collaboration
* manage and support cost reduction activities and respective implementation requirements
* system set up/data maintenance/analytics of various ncr global process systems
* ensure metric definition/measurement of operational metrics on all assigned projects
* quality management support and issue resolution for assigned projects
* communicate effectively with all global team members and senior management
offers of employment are conditional upon passage of screening criteria applicable to the job
eeo statement
integrated into our shared values is ncr voyix’s commitment to diversity and equal employment opportunity. All qualified applicants will receive consideration for employment without regard to sex, age, race, color, creed, religion, national origin, disability, sexual orientation, gender identity, veteran status, military service, genetic information, or any other characteristic or conduct protected by law. Ncr voyix is committed to being a globally inclusive company where all people are treated fairly, recognized for their individuality, promoted based on performance and encouraged to strive to reach their full potential. We believe in understanding and respecting differences among all people. Every individual at ncr voyix has an ongoing responsibility to respect and support a globally diverse environment.
statement to third party agencies
to all recruitment agencies: ncr voyix only accepts resumes from agencies on the preferred supplier list. Please do not forward resumes to our applicant tracking system, ncr voyix employees, or any ncr voyix facility. Ncr voyix is not responsible for any fees or charges associated with unsolicited resumes
administrative manager
hoy
about: we are an emerging hospitality project based in todos santos, comprising a bar, restaurant, and boutique hotel. We are currently in the development and pre-operational phase and are assembling a highly capable team to establish the foundation for long-term success. This is a unique opportunity to contribute meaningfully at a formative stage of the business.
position overview: we are seeking a detail-oriented, bilingual administrative manager to support the operational, financial, and strategic setup of the business. The role requires a high degree of organisation, strong communication skills across both english and spanish, and confidence working with digital tools and technology platforms. The administrative manager will report directly to the founders and play a central role in coordinating with external service providers, managing administrative processes, and supporting legal and financial compliance across jurisdictions.
key responsibilities:
* administrative & operational support: develop and maintain core administrative systems, processes, and digital infrastructure; manage internal documentation, task tracking, meeting records, and compliance calendars; coordinate communications and workflows across internal departments and external consultants
* finance & accounting coordination: liaise with third-party accountants and advisors in both mexico and the u.s.; support with document preparation, invoice management, and basic financial tracking; assist in coordinating corporate compliance and reporting obligations
* human resources (hr) administration: assist in developing and implementing foundational hr processes, including onboarding workflows, contractor agreements, and personnel records; support the establishment of systems for time tracking, role documentation, and internal policies as the team grows; ensure hr documentation and practices meet local labor requirements in mexico and support u.s. alignment where relevant
* regulatory & compliance support: coordinate documentation and workflow requirements related to regulation cf crowdfunding campaign, including compliance filings, investor communications, and platform integration; liaise with legal, financial, and platform partners to ensure accurate and timely submission of required materials; maintain version control and audit trails for sensitive documentation related to corporate governance and fundraising compliance
* marketing support: act as liaison for third-party marketing and communications providers; track deliverables, coordinate briefs, and ensure timely approvals from internal stakeholders
qualifications
* bachelor’s degree in business administration, hospitality, communications, or a related field
* minimum 3-5 years of experience in an administrative, operations, or project coordination role
* fluency in both spanish and english (written and spoken)
* demonstrated ability to manage multiple stakeholders and priorities across disciplines
* proficient with cloud-based platforms (google workspace, notion, airtable, etc.)
* strong organisational, problem-solving, and communication skills
* interest in hospitality, architecture, or creative development is a plus
operations quality manager / auditmanagement
hoy
tasks
* drive with full ownership and empowerment the quality management in our ux production locations and ux focus factories. Goal of this position is to strive for best in class quality performance in operations and ux plants.
* establish and maintain an auditmanagementsystem for system-, process- and customer-audits to have full transparency, when an audit is due and where we are in preparation.
* create an overview of system maturity for our ux operations location to be aware of clearly defined gaps to mature quality management systems and the actions to improve in the locations
* drive strategic projects for quality in ux
* particitapate and cooperate in strategic projects for q on automotive or corporate level
* drive improvement programs for ux (eg. Ncc, incidents, etc.)
* planning and tracking of quality targets for qm operations
* identify areas for improvement
* steering of harmonization activities and implementation of best practice within our plants and focus factories
* drive process compliance in ux plants
* project/ change management for (global) quality related projects
* drive structured problem solving activites in ux locations/ff (for quality incidents 0km and field)
* drive actively yokoten activites in ux locations/ ff (for quality incidents 0km and field) > prevention of recurrence
* ux hunt4quality: tracking of 0km and field claims, incl. evaluation of effectiveness of measures
* moderation of prevention of recurrence activities between pants and operations
* implementation of best practice
active risk management in collaboration with locations: create tranceperency of risks and generation of mitigation plans; support of plants in risk management; risk based "workmanship approach" as model for work product responsibility over entire plc; installation of improvement activities following the cvs quality strategy; coordination customer claim management; customer communication for escalation issues
reporting and discussion of current warranty return topics with bu management
qualifications
* university degree in engineering or related qualification
* five years’ plus experience in quality
* experience in automotive industry
* experience in oem and spare part business
* leadership of international projects involving multiple locations with a strong focus of change
* advanced english ( interviews will be in english)
* experience managing and working with remote teams in multiple locations
* office management
* iso iatf 16949, iso 14000, vda 6.3 mandatory
* experience in work with international teams (at least 5 years)
* understanding of different foreign cultures
* sap, power bi desirable
about us
continental develops pioneering technologies and services for sustainable and connected mobility of people and their goods. ...
keyfacts
job-id br function engineering
nice to know
continental\'s spezialisten aus unterschiedlichen disziplinen treiben den trend des automatisierten fahrens mit aller innovationskraft voran.
app. w. professional exp.
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