Overview admin assistant - tickets management role at gordian staffing careers — remote position handling arc (architectural review committee) applications and related administrative tasks. Location: guadalajara, jalisco, mexico. Remote, but with a required first-day visit to cdmx or gdl (expenses paid by you). Responsibilities receive arc applications through email and crm. Review arc in the crm. If there is some documentation missing the arc clerk will gather that information. Constant communication with homeowners to request additional documents, provide arc updates, and share the committee's answer. Constant communication with the architectural review committee to submit arcs applications, follow up on open cases and obtain a status. Hours regular monday to friday 11:00 a.m. to 7:00 p.m. Cst daylight savings monday to friday 10:00 a.m. to 6:00 p.m. Cst work arrangement this position is remote, but you'll be required to visit our offices in cdmx or gdl on the first day (expenses are covered by you). Benefits remote work. Work stability. Computer equipment (laptop, monitor, and headset). Christmas bonus of 30 days (aguinaldo). 12 vacation days after the first year. 25% vacation bonus imss. Major medical insurance since day 1. After the 3-month probation contract minor medical insurance food vouchers (10% of the gross salary monthly). Restaurant tickets (~$2,050 mxn. monthly) saving fund (8% of the gross salary). Life insurance english resume is required* associate’s degree in administration, service-related areas or experience at customer service companies 2 years. Tech-savvy. 2 years of experience working with end-to-end work orders or tickets. Strong writing skills in english. Writing sample will be provided. Seniority level entry level employment type full-time job function administrative industries staffing and recruiting j-18808-ljbffr