Overview
Jr Solutions Engineer | 100% Remote | VC-backed, SaaS Company
Process Street is an ai software and compliance operations platform startup from San Francisco. We help our customers build, document, automate, and track recurring workflows. Our platform automates the work, enforces the standards, and proves compliance so our global customers can run their businesses. We service over 3k customers around the world, such as Airbnb, Spotify, AstraZeneca, and Accenture, and are VC-backed by Accel, Salesforce, and Atlassian.
Our mission is to make work fun, fast, and faultless for teams everywhere.
Process Street was founded on a strong belief in the work-life benefits of a healthy, collaborative remote culture. We value flexibility because many of us are parents, travelers, or just creatives who aren\'t inspired by the construct of a mundane 9-to-5. Spread across 9 different time zones, we communicate asynchronously, work autonomously, and take real ownership of our work. We know human connections are what make teams strong, so we regularly do coffee chats, game-playing, story-telling, and more to build strong relationships. If you\'re entrepreneurial and seek an environment that values impact, ownership, and flexibility we look forward to meeting you!
The Opportunity
As a Junior Solutions Engineer, you\'ll play a key role in the pre-sales process, helping prospects see how our technology can solve their real-world challenges. You\'ll work alongside senior engineers and our sales team to design demos, answer technical questions, and showcase solutions that win customer confidence. This role is designed for growth—you\'ll gain hands-on experience, mentorship, and training to quickly build the skills needed to thrive in solutions engineering. If you\'re excited about learning in a fast-paced environment, solving interesting challenges, and building a career at the intersection of tech and people, this role will give you plenty of room to grow.
What You\'ll Do
- Design and build POCs and MVPs to demo the power of our product during the sales cycle.
- Lead live-building demo sessions to show customers value using their actual use cases.
- Deliver dynamic product demos that are tailored, technical, and outcome-driven.
- Run technical discovery calls to uncover customer needs and automation opportunities.
- Gather and translate business requirements into scalable no-code workflow designs.
- Build integrations using Zapier, Power Automate, and API/webhooks to connect with other tools in the customer\'s stack.
- Be a technical advisor and trusted partner to Sales, Customer Success, and customers during pre-sales engagements.
- Give feedback to our Product and Engineering teams to help shape our roadmap.
What You\'ll Bring
- Technical experience as Customer Support Level 2 or similar
- Proven experience with automation tools (Zapier, Power Automate, Make, etc.) and a solid grasp of SaaS platforms.
- Working knowledge of APIs, webhooks, and how modern cloud tools connect.
- Strong problem-solving mindset—you love untangling messy processes and architecting elegant solutions.
- Excellent communication skills, especially in live, unscripted environments with both technical and non-technical audiences.
- Comfortable working autonomously in a fast-paced, remote-first environment.
About You
You're entrepreneurial, independent, and love delivering impact. You're energized by live collaboration, but also comfortable owning big projects with lots of ambiguity. You are excited about working directly with customers and using tools creatively to bring their visions to life.
If you're looking to combine technical depth, product storytelling, and a builder's mindset into one role—you just found it.
Our Benefits
- Unlimited PTO policy – Most take 3-4 weeks, plus their major holidays, AND a company-wide week off in December.
- Company offsite – We get together as a whole company to celebrate company milestones as well as encourage and sponsor small group meetups so that you can meet your teammates face-to-face around the world.
- Social time – We know human connections are what make teams strong. We regularly do coffee chats, game-playing, story-telling, house tours (only if you\'re comfortable), and more to build connections.
- Generous health insurance for US employees and their families, including dental and vision plans.
- Equity for all full-time roles.
- A chance to shape how companies around the world run through the future of no-code automation.
We are proud to be an equal-opportunity employer and are committed to equal opportunity regardless of race, color, ancestry, religion, gender, gender identity, genetic information, parental or pregnancy status, national origin, sexual orientation, age, citizenship, marital status, disability, or Veteran status.
EEO Disclaimer
Disclaimer: Due to recent recruitment scams, our hiring process begins with a live screening call. All official email communication will come from our domain (@process.st). If you receive messages from anyone claiming to represent Process Street but using a different email domain or requesting sensitive information upfront, please report it to support@process.st.
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