"involves management responsibility for a team of people or a specific location(s) within
the business. Teams may include contractors and all categories of employees: operational,
clerical, mechanical/electrical, supervisory, secretarial, professional, advisory and deputy
management. Management responsibilities include disciplinary action up to and including
dismissal."
general job description:
• selects, trains, supervises, evaluates, and motivates a subordinate staff which includes service agent, sr. Service agent, courier/handler, and couriers to maintain an efficient and effective operation.
• controls and effectively utilizes manpower through planning, organizing, and scheduling to minimize loss of time, working within the framework of the capital and operating budgets.
• monitors station performance reports; performs in-house and vehicle package audits; and monitors package sort.
• ensures compliance with applicable company policies and operating procedures.
• monitors and verifies delivery records, courier pick manifests, billing documents, case sales recap, and petty cash reports.
• ensures emergency support, safety procedure compliance, country labor law compliance, and any other management support necessary for the effective operation of the station.
• coordinates oda deliveries with outside ground agents.
• provides subordinates with information on pay, benefits, company policies, practices, and all other operations and personnel related issues.
minimum requirements:
minimum education:
• two years (2) years college degree/equivalent.
• proficiency in english (600 toeic points).
minimum experience:
• five (5) years business experience, including two (2) years previous experience in the airline or transportation industry.
• previous supervision/management experience in the service industry strongly preferred.
minimum required skills:
• excellent written and oral communication skills
• strong human relations skills
• must possess a valid drivers license with a good record
• able to travel
• maestro certification required
fedex is widely acknowledged as a world-class company. We are honored and proud to be consistently recognized as a great place to work, a technology innovator and one of the world’s most admired and respected companies.
fedex is consistently named among the world’s most valuable and admired brands. Some of our recent awards include:
1. 2020 fortune’s world most admired companies (14th)
2. 2019 fortune’s best places to work (15th)
3. 2019 forbes’s one of the “best employers for diversity”
4. 2020 fedex lac included in the gptw’s best workplaces in latin america ranking (24th)
5. 2021 fedex mexico was included in the gptw ranking for 18th consecutive years
6. 2020 fedex mexico received the cemefi certification for 13th consecutive years endorsing fedex as a company socially responsible
7. 2021 fedex chile was re-certified with giro limpio, a seal from the agency of sustainable energy that seeks to improve the energy efficiency of the ground transportation sector, by reducing fuel consumption and greenhouse gas emissions.
8. 2019 fedex uruguay selected by gptw among the 5 best companies to work for.