*director of business operations*
*:
pester usa inc. is looking for a skilled, dynamic and self-motivated manager to join our team. Responsible for assistance of starting up and maintaining a new subsidiary operation, managing administrative tasks and creating a positive work environment for our subsidiary office potentially located in queretaro, mexico or the surrounding region. This person will lead operations for the region and work to meet all growth targets to ensure the long-term sustainability of the subsidiary.
This position reports directly to the vice president of pester usa. Inc. located in huntersville, nc usa.
*essential duties and responsibilites: additional duties may be assigned*
- lead with set-up of new subsidiary for the mexico territory.
- oversee daily operations and ensure that all processes run efficiently and smoothly
- provide supervision and consultation of initial staff (2) area sales managers, (1) german consultant (1) and assistant operations manager - service and (2) field technicians
- source and contract local accounting agency.
- manage subsidiary budget and all expenditures, contract with local accounting agency to ensure financial compliance.
- properly document and work with pusa to manage accounts payable and accounts receivable for subsidiary
- maintain filing systems and documents management in accordance with regional and federal requirements.
- assist with the implementation of subsidiary policies and procedures.
- ensure adherence to local labor laws and regulations and advise pusa during set up.
- manage human resources function and payroll for subsidiary location working with contracted accounting firm.
- ensure office safety and compliance
- provide support to pester usa inc. team as needed, reporting directly to vice president.
- provide all monthly, quarterly and yearly (or as requested) reporting to vice president. This includes financial reports as well as sales and service reporting of the region to ensure sufficient activity and growth.
- manage office supplies and inventory as needed.
- coordinate maintenance and repairs of office equipment
- coordinate location internal and external events
- work alongside pusa marketing to develop and implement a territory marketing plan
- work alongside pusa marketing to coordinate and execute local tradeshow participation to build brand and presence awareness.
- liaise with facility management vendors
- travel to queretaro, mexico and huntersville, nc as needed. Estimated at approximately 50% travel to start.
*education/knowledge/skills and abilities*:
- bachelors degree or equivalent is required
- fluent in english and spanish
- previous experience as an branch manager or operations leader.
- goal adherence to ensure the long-term sustainability of the regional operations.
- understanding of sales & service management.
- knowledge of office management responsibilities, systems and procedures
- strong organizational and time management abilities, attention to detail
- skilled at multi-tasking & has an ability to reprioritize daily work tasks when necessary
- self-motivated with an ability to follow-up on ongoing projects
- ability to work independently and take initiative
- strong leadership and team management skills
- excellent communication skills in english and spanish (both written and verbal)
- understanding of local mexican business practices and cultural norms is important for smooth operations
- knowledge of mexican labor laws and regulations is crucial for managing staff effectively
*physical demands and work environment*:
- the work environment is an office environment with a noise level that is usually quiet
- ability to perform those physical activities required for the essential functions of the position including, but not limited to, continual sitting, regular walking and ability to be mobile, frequent keyboarding, continual talking and hearing in person and over the phone, continual seeing, and all other physical activities as needed in the performance of the essential functions of the job
- the role uses standard office equipment such as computers, phone, photocopiers, filing cabinets, etc.
- employee will be required to travel regionally and internationally as needed with overnight travel.
- the employee must be able to operate, maneuver and/or control a motor vehicle
- ability to lift up to 40 pounds
*relationships and contacts*:
internal daily contact with local subsidiary team members and pester usa inc. team members. Weekly contact with german hq team members and mgmt. External contact with vendors and clients.
This job description has been designated to represent the general nature and level of work of a director of business operations. Nothing in this job description restricts management’s right to assign or reassign duties and responsibilities to this job at any time
work location: remote