Fecha de publicación: 09 junio *- lugar:- on site (guadalajara)- skills:*_ what we need to see (skills, tech stack, certifications, degree, etc.)_*- 5 to 10 years of experience in nice call recording / contact center environment / network voice.
- cisco networks- *english level: advanced*- actividades:*_ what you will be doing (regular & not regular tasks)_*- taking care of availability and monitoring / troubleshooting of all nice call recording servers and troubleshooting/ working with end users and ability to join and troubleshoot /coordinate for major incident calls along with the client.
- working on incidents, requests, and client specified tasks as per slos.
- maintain compliance and sla timelines with all the tasks.
- deseable:- beneficios:- 100% nómina- vales de despensa- aguinaldo (30 días)- fondo de ahorro- 5 días flotantes- sgmm- sgmm- seguro de vida- ptu- capacitación