*additional information*job number*job category*human resources*location*courtyard mexico city airport, sinaloa 31, penon de los banos, mexico city, mexico, mexico, *schedule*full time*located remotely?*n*position type* management*job summary*as a member of the property human resources support staff, he/she works with human resources employees to carry out the daily activities of the human resource office including oversight of recruitment, total compensation, and training and development.additionally, he/she focuses on delivering hr services that meet or exceed the needs of employees and enable business success; as well as ensures compliance with all applicable laws, regulations and operating procedures.*candidate profile*education and experience*- high school diploma or ged; 3 years experience in the human resources, management operations, or related professional area.or- 2-year degree from an accredited university in human resources, business administration, or related major; 1 year experience in the human resources, management operations, or related professional area.*core work activities*managing recruitment and hiring process*- assists in the interviewing and hiring of human resource employee team members with the appropriate skills, as needed.- establishes and maintains contact with external recruitment sources.- attends job fairs and ensures documentation of outreach efforts in accordance with human resource standard operating procedures.*administering and educating employee benefits*- works with the unemployment services provider to respond to unemployment claims; reviews provider reports for accuracy and corrects errors.- prepares, audits and distributes unemployment claim activity reports to property management.- attends unemployment hearings and ensures property is properly represented.- ensures that department has the available resources on hand to administer employee.*managing employee development*- supports a departmental orientation program for employees to receive the appropriate new hire training to successfully perform their job.- ensures employees are cross-trained to support successful daily operations.- uses all available on the job training tools for employees; supervise on-going training initiatives and conducts training, when appropriate.- ensures coordination and facilitation of new hire orientation program to generate a positive first impression for employees and emphasize the importance of guest service in company culture.- ensures attendance by all new hires and participation of the leadership team in training programs- collaborates with management team to ensure departmental orientation processes are in place and employees receive the appropriate new hire training to successfully perform their job.*maintaining employee relations*- assists in maintaining effective employee communication channels in the property (e.g., develops daily communications and assists with regularly scheduled property-wide meetings).- reviews progressive discipline documentation for accuracy and consistency, and checks for supportive documentation and is accountable for determining appropriate action.- utilizes an "open door" policy to acknowledge employee problems or concerns in a timely manner- ensures employee issues are referred to the department manager for resolution or escalated to the director of human resources/multi-property director of human resources.- partners with loss prevention to conduct employee accident investigations, as necessary.- communicates performance expectations in accordance with job descriptions for each position.*managing legal and compliance practices*- ensures employee files contain required employment paperwork, proper performance management and compensation documentation, are properly maintained and secured for the required length of time.- ensures compliance with procedure for accessing, reviewing, and auditing employee files and ensure compliance with the privacy act.- ensures medical records are maintained in a separate, secure and confidential medical file.- facilitates random, reasonable belief and post accident drug testing process (in properties where applicable).- communicates property rules and regulations via the employee handbook.- ensures all safety and security policies (e.g., property removal, lost and found items, blood borne pathogens, accident reporting, and hygiene) are communicated to employees on a regular basis through orientation, property meetings, bulletin boards, etc.- conducts periodic claims reviews with regional claims office to ensure claims are closed in a timely manner and reserve levels are appropriate for open claims.- represents human resources at the property safety committee; helps to identify ways to create awareness of the importance of safety in the workplace and decrease accident frequency and severity.- manages workers comp