Retail experience manager page is loaded## retail experience managerlocations: villahermosatime type: full timeposted on: posted todayjob requisition id: jobreq00108752title: retail experience managerdepartment: comercialreports to: grouper sell-outjob level: managerlocation: villahermosa, tabasco.position purpose: lead the sales strategy and execution across multiple points of sale, with a strong focus on driving sell-out performance and enhancing the customer experience. Ensure optimal resource allocation, manage negotiations with clients and distributors, and oversee the implementation of commercial and marketing initiatives to support long-term sustainable growth.key responsibilities:*team leadership and management:* recruit, evaluate, and develop high-performing teams, including supervisors and beauty confident (bcs), with the support of human resources.* monitor commission calculations, product launches, and reimbursements.* foster professional growth through coaching, mentoring, and personalized development plans.* coordinate and motivate retail teams, including counter managers, fragrance specialists, and beauty advisors, across assigned brands (chanel & premium brands).* supervise field team activities, ensuring timely submission of visit reports and proper follow-up.* provide actionable insights and direction based on data analysis to improve sell-out performance and operational efficiency.* serve as a liaison between local operations and regional management, ensuring consistent communication and smooth execution of strategies.*marketing and training:* manage marketing tools and implement concrete in-store actions in collaboration with internal teams, distributors, and key retailers.* design and execute promotional plans aligned with distributors and brand guidelines.* ensure brand image standards are met, maintaining quality and visual excellence at all points of sale.* develop and implement promotional strategies in partnership with retailers and distributors.* organize training programs, promotional events, and makeup artist visits to increase team engagement and elevate the customer experience.* coordinate with the training team to ensure appropriate product knowledge for beauty advisors and field staff.* oversee the implementation of visual merchandising plans, ensuring compliance with established standards.* supervise the execution of trade marketing plans and display installations.*sales animation and leadership:* ensure net and wholesale sales figures meet or exceed budgeted targets.* monitor customer orders, stock rotation, and inventory levels to prevent stockouts or overstocking.* negotiate commercial terms with clients, including margins, returns, reimbursements, and key space allocations.* develop alternative sales strategies to address and mitigate unexpected market trends.* approve and manage the opening/closing of points of sale to ensure brand image standards and optimize profitability.* prepare and analyze annual forecasts for products and promotional materials.* supervise and coordinate purchase orders with clients and brand managers.* implement and oversee commercial activations and key events, such as beauty schools and make-up artist visits.* continuously monitor the local market, competition, and new business opportunities.* bachelor's degree in business administration, marketing, industrial engineering, or related fields.* over 5 years of experience in regional management roles, preferably in the luxury or beauty industry.* 3+ years in sales and retail management roles, preferably within luxury and/or beauty sectors.* fluent in english and spanish.* exceptional negotiation and conflict resolution skills with diverse stakeholders.* strategic thinker with strong analytical and results-oriented capabilities.* advanced skills in data-driven decision-making and use of digital tools.* proven leadership abilities, with a focus on team empowerment, coaching, and multicultural collaboration.* strong organizational skills and ability to prioritize tasks in a dynamic environment.* proficient in ms office su* ite, with advanced skills in excel and powerpoint.* awareness of digital trends and retail management best practices.exceptional creation and client experience#j-18808-ljbffr