Application specialist is a key role on the service teams that supports the client’s teamwork environment and daily operations to ensure success on the teamwork platform. Job duties and responsibilities assess client requirements to determine and design proper retail/pos workflows. Configure and maintain chq and mobile applications to support retail and integration requirements and workflows this includes all settings, server and application updates/upgrades, and routine maintenance creates and maintains documentation and support client workflows and modifications to workflows provides uat support to clients and internal teams for pos/retail workflows and integrations as needed • ad hoc client training documenting, reporting, and escalating development support (ds) issues through the proper channels and processes monitor open support tickets to ensure movement and proper escalation, assist in resolution where applicable, assist in client communication communicating status of release to client. Provide clients with release notes and ad hoc training for features released in new versions teamwork software. Soft skills true passion for the customer teamwork clear, transparent, and direct communication #j-18808-ljbffr