Project management skills
- 10+ yrs.
of strong project manager experience is a must
- experience managing hardware upgrades, replacing/ managing server projects, interactions with dbas and app owners
- experience managing inventory optimization projects is a must
- experience managing infra, conversions, procurement will be a value add
- determining project scope to include deliverables, boundaries, and requirements.
- preparing project schedule with milestones and defining tasks
- managing and controlling scope changes.
facilitate impact assessments of scope change requests
- communicating outcomes of scope change requests.
updating project documents upon approval of all scope changes
- dealing with internal and external vendors for completing project task(s)
- generating project status and milestone reports for the projects
- accountable for the project budget, forecast, margin, qbr, daily/weekly meetings.
- setting up new process for accounts (start to end process setup)
- defining the project goals and ensuring that the projects are delivered on time.
- co-ordinate with various support teams in ensuring the smooth functioning of day-to-day projects
- implementation of new processes/ modification of existing processes based on client requirements
- develop & maintain productive business relationship with clients & customers aimed at generating repeat business through qualitative service delivery
- maximize customer satisfaction through prompt resolution of issues
- good working experience in both waterfall and agile methodologies
- coordinate internal resources and third parties/vendors for the flawless execution of projects
- ensure that all projects are delivered on-time, within scope and within budget
- developing project scopes and objectives, involving all relevant stakeholders, and ensuring technical feasibility
- ensure resource availability and allocation
- develop a detailed project plan to track progress
- measure project performance using appropriate systems, tools, and techniques
- perform risk management to minimize project risks
- establish and maintain relationships with third parties/vendors
- create and maintain comprehensive project documentation
educational and soft skills
- good educational background, preferably in the fields of computer science or engineering
- excellent client-facing and internal communication skills
- excellent written and verbal communication skills
- solid organizational skills including attention to detail and multi-tasking skills
- strong working knowledge of microsoft office
- pmp, csm certification is a plus