As a general manager, you will have the unique opportunity to oversee the launch of a flagship resort in mexico.
key responsibilities
* lead all aspects of the pre-opening and launch, including talent acquisition, operational systems, service culture, and positioning strategy.
* inspire, mentor, and develop a leadership team that embodies excellence in hospitality and commitment to personalized guest service.
* establish the resort as a market leader in punta de mita, leveraging sales, revenue, and marketing strategies to capture market share and outperform competitors.
* build strong, collaborative relationships with owners, local community leaders, and global partners.
* oversee operations across rooms, food and beverage, spa/wellness, events, and recreation with a focus on seamless integration and uncompromising service.
* ensure consistent guest satisfaction scores that rival international luxury competitors.
* drive profitability while safeguarding the integrity of the guest experience and the long-term value of the brand.