Bilingual customer service agent — build your career with a people-first teamfull time | permanent role | benito juárez, cdmxready for a role where your english skills, customer focus, and professionalism are truly appreciated?
join a bilingual customer service team that values respect, continuous learning, and real career growth.
this is more than a seat on the floor — it's a structured path to develop your experience and move forward.what you'll be doinghandle inbound customer calls with a clear, professional approachassist customers with financial and retail service questionsprovide accurate, solution-driven supportcreate consistent, positive customer experiencesdocument interactions and follow service guidelineswork closely with a collaborative, quality-focused teamwhat you'll getcompetitive salary plus fixed monthly bonusfull legal benefits starting day onefully paid training programongoing coaching and quality feedbackcareer path with internal advancement optionscontinuous training and skill-building resourcespartnerships and discounts with universities, retail, and entertainment brandsa respectful, stable, and performance-driven workplacewhat we're looking foradvanced conversational english (assessment required)at least 1 year of call center customer service experiencecollege education in progress, paused, or completedstrong communication and problem-solving abilitiesreliable, accountable, and service-oriented mindsetinclusive hiringwe maintain an inclusive and discrimination-free recruitment process.
we select based on capability, commitment, and growth potential.position informationlocation: benito juárez, mexico cityschedule: full-timecontract type: permanentif you're ready to take the next professional step in bilingual customer service, apply today and grow with a team that invests in your future.
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