We are currently seeking a helpdesk associate to join our team in guadalajara, jalisco, mexico.
ntt data, inc. currently seeks a help desk associate
- *full time* - to join our team.
location: mexico remote.
we are looking for people with experience in technical support, service desk, help desk.
we can consider experience in companies like: teletech, teleperformance, wipro, etcetera.
requirements:
- availability to work 45 hours per week
- advanced english
- liking to work in it environment
we offer:
- $14,* monthly
- grocery tickets - 12% of base salary
- saving funds - 12% of base salary
- 30 days of christmas bonus
- 10 days of vacations
- 50% vacation bonus
- 5 personal days per year
- medical insurance (you and your family)
- life insurance
- discounts with selected optics
- opportunity to grow in the company
activities
- general l1 support for hardware and ms office packages
- answer technical support calls providing and escalating to other support groups
- document troubleshooting steps and detailed description of the customer incidents and requests
- applies diagnostic techniques to identify problems, investigate causes and recommend solutions to correct failures
lic.
salvador velasco.
*about ntt data services*
*_ntt data services is an equal opportunity employer and will consider all qualified applicants for employment without regard to race, gender, disability, age, veteran-status, sexual orientation, gender identity, or any other class protected by law._*
*job segment*:help desk, information technology, technical support, consulting, technology