Build a career with confidencecarrier global corporation, global leader in intelligent climate and energy solutions, is committed to creating solutions that matter for people and our planet for generations to come.from the beginning, we've led in inventing new technologies and entirely new industries.today, we continue to lead because we have a world‐class, diverse workforce that puts the customer at the center of everything we do.role responsibilitiesprovides superior customer service, accurate and timely first‐contact resolution to employees, managers, and hr professionals.provides support to human resources operations teams and business units with admin transactions, data validation, auditing and corrections.supports the subject‐matter expert (sme) for all policies and procedures.ensures data integrity through audits of the hr information system.updates and analyzes work‐process design and flow for policies and procedures.provides policy interpretation recommendations.creates and presents training presentations.researches and works in a team environment to resolve employee issues, by working directly with internal/external clients and vendors.serves as an employee and customer advocate.identifies and drives process improvements, quality and compliance across the function.analyzes data issues and provides root cause analysis in problem resolution.incorporates lean practices into all daily activities and ongoing projects.conducts analysis and prepares ongoing hr reports to effectively administer policies and programs.responsible for achieving internally‐set quality standards, identified goals and metrics and overall targets are met and/or exceeded.assists with data migration and auditing during an acquisition process.ensures alignment of grading structure and supports gender pay reporting.fosters, develops and maintains strong internal and external relationships with key vendors.ensures use of employee self‐service.minimum requirementsrequires theoretical knowledge obtained through a university degree; limited to some knowledge of carrier organization.university degree or equivalent; less than 3 years of prior relevant experience.strong knowledge of hr operations and processes, including experience with workday.advanced english proficiency (spoken and written).
experience handling hr transactions.ability to support u.s.-based hr transactions.preferred qualifications (plus)experience generating and analyzing workday reports.knowledge of leave of absence (loa) processes.advanced excel skills.our commitment to youour greatest assets are the expertise, creativity and passion of our employees.we strive to provide a great place to work that attracts, develops and retains the best talent, promotes employee engagement, fosters teamwork and ultimately drives innovation for the benefit of our customers.we strive to create an environment where you feel that you belong, with diversity and inclusion as the engine to growth and innovation.we develop and deploy best‐in‐class programs and practices, providing enriching career opportunities, listening to employee feedback and always challenging ourselves to do better.this is the carrier way.carrier is an equal opportunity/affirmative action employerall qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age or any other federally protected class.
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