Role:
this role is the technical backbone of our experiential marketing. You aren't just managing events; you are architecting the digital journey. we need a profile that bridges the gap between marketing and web development, ensuring our platforms (cvent, goldcast, bizzabo, and on24) are technically sound, integrated, and customized.
this position is ideal for a tech-savvy, detail-oriented professional who thrives in a collaborative, fast-paced environment and is passionate about enabling exceptional event experiences.
key responsibilities:
* serve as a subject matter expert for event technology platforms supporting experiential marketing specialists.
* platform architecture: lead the technical setup of cvent environments, including css/html customizations for event websites and advanced registration logic.
* webmastering: manage domain configurations, sso (single sign-on) implementation, and troubleshooting of front-end display issues.
* partner with marketing, sales, and leadership.
* support the full event lifecycle: from stakeholder alignment and platform configuration to attendee communications and post-event analysis.
* manage multi-channel event components including av, webinars, mobile apps, and digital customer journeys.
* coordinate with vendors and internal teams to ensure seamless execution and alignment with business goals.
* execute simulive and on-demand webinars, including pre-recording, scheduling, and live moderation.
* technical qa: execute rigorous uat (user acceptance testing) and debugging for complex registration paths and mobile app deployments.
* create and maintain sops, process documentation, and knowledge transfer materials.
* analyze event performance and feedback to drive continuous improvement.
requirements
* technical stack: experience with html/css (highly preferred) for styling event pages and emails.
* logic & data: strong understanding of conditional logic, data mapping, and relational databases.
* certifications: cvent event strategy or advanced registration certification is a huge plus.
* troubleshooting: ability to diagnose network, browser, or integration errors in real-time during live broadcasts.
* 2–3+ years of experience in event management or a related field.
* proven ability to manage internal and external stakeholders effectively.
* strong problem-solving skills and sound judgment in moderately complex scenarios.
* excellent interpersonal and communication skills across all organizational levels.
* proficiency in event platforms such as cvent, bizzabo, pgi, on24, and goldcast.
* experience supporting both in-person and virtual/hybrid event formats.
nearshore collaboration requirements:
* time zone alignment: must be able to work partially overlapping hours with pacific time (pt).
* strong written communication: ability to provide clear documentation and asynchronous updates.
* process orientation: maintain detailed sops to ensure continuity and scalability.
benefits
* major medical expenses insurance — at findasense, we care about your well-being
* meal benefits through grocery vouchers.
* you can work from home, from a coworking space, from another findasense office, or from anywhere in the world, in line with our hybrid way of work policy.
* flexible working hours to support your work–life balance.
* internal mobility, so you can explore other positions within findasense.
* you’ll be able to participate in our volunteer program, with 40 working hours per year to collaborate with organizations that support community service or volunteer initiatives.
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