*job overview*:
- * manage and coordinate all information technology (it) support activities related to computer operations in a client / server environment, to restore service and/or identify and correct core problem.
*:
- * configures, installs, maintains and upgrades computer systems hardware and software*:
- * administers and maintains security of operating systems*:
- * restores files or systems by designing, writing and implementing back-up procedures*:
- * performs recovery procedures, scheduling and back-ups and monitors batch processes*:
*essential functions*
- forecast it resource requirements including personnel, software, equipment and facilities and make recommendations to senior management.
- develop detailed schedules for all information system equipment to obtain maximum utilization
- establish and implement information technology (it) policies, procedures and standards and ensure conformance with information systems goals and procedures.
- provide advice, support and guidance to site it infrastructure as well as manage assets, backup/restore operations, preventive maintenance and system protection.
- provide technical leadership and act as mentor to junior staff.
delegate it support tasks, provide training, advice and assistance when necessary and aid in personal development
- provide technical leadership in the effective use of internal data processing, automated office systems and data communications
- escalate more complex problems to appropriate level of management and provide information on problems that are severe in nature or that are exceeding target dates
- participate on global and regional project teams.
- set up and maintain library and materials for end-users reference.
- perform other duties as required.
- may be required to perform duties outside working hours.
this will be managed according to the applicable country regulations.
*qualifications*
- bachelor's degree required
- 5-7 yrs of information technology experience required
- working knowledge of microsoft server, workstation
and networking technologies.
- english advanced: possess excellent verbal and written communication
skills.
- working knowledge of industry standards with
regards to system and network administration.
- ability to establish and maintain effective working
relationships with coworkers, managers and clients.
- project management exposure.