*what you'll do*:
*primary function*:
the master scheduler will manage the master scheduling process (mps): quoted lead time, order scheduling, order promising and overall fulfillment.
working with siop/csr/demand planning team they will use proven leadership and change management skills to understand the overall demand objectives and convert into an optimal product family unit and dollar forecast.
they will manage processes related to capacity and service level forecasting (volume and mix), available to promise (atp) logic, and capacity/constraint management.
the primary function of this role is to properly schedule all assigned product line(s); balancing customer needs with manufacturing/supply chain constraints in order to maximize on-time delivery.
this position will drive business process improvements and will be primarily successful through working relationships with product line management, inside sales reps.
, and operations; as well as engineering, order management, and distribution channels.
*essential functions*:
a. Develop and maintain master production schedule based on history and marketing sales input.
b. Schedule demand from customer (external and internal) against the master schedule.
c. Work with csr/engineering to support new product development.
d. Provide customer support with order changes, lead time inquiries, expedites, and order status updates.
e. Maintain and publish product lead times for responsible product lines on weekly basis.
f. Develop and maintain planning parameters of materials for product lines managed.
g. Schedule engineer to order requirements with engineering, procurement and manufacturing.
h. Manage material shortages, backlogs, quality issues by rearranging the production schedule.
i. Utilize rough cut capacity planning to refine schedule based on capacity/lead time constraints against forecast and booked orders.
j. Assist in the resolution of mrp and planning discrepancies
k. Approve revised goods issue dates (rgid)
l. Develop integrated tools providing accurate information on timely manner, taking part to continuous improvement initiatives
m. Ensure that information used for planning of make item (mps) is accurately set up and maintain in the system in order to provide reliable downstream information, making best use of planning parameters.
n. Effectively confronts employee performance and behavioral issues.
holds employees accountable with immediate feedback when desired behaviors and expectations are not being achieved.
o. Shows empathy towards employee issues by providing support, information, and counseling and in appropriate situations acting as an employee advocate by raising issues with management.
follows through on commitments made to employees.
p. Demonstrates an appreciation for similarities and individual differences and promotes a culture of inclusion that leverages the full potential of all employees.
q. Promotes employee satisfaction and engagement and champions the continuous improvement of year-over-year results as measured by the employee satisfaction survey.
*qualifications*:
*specialized knowledge*:
- undergraduate degree required in industrial engineering, or supply chain preferred.
- 5 years experience in production planning in the same industry sector
- experience in managing, developing and coaching people.
- familiar with forecasting tools
- apics cpim certification qualification or commitment to complete equivalent.
- highly advanced analytical and cognitive skills.
- experience in mrp, mps, min-max tools.
- experience in erp systems
- bilingual english/spanish.
- advanced in bi tools and database management (microsoft access, power bi and similar)
- advanced in excel, able to develop spread sheets
- communication skills
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*additional information*:
*leadership competences*:
- thinks and acts strategically
- gets results
- builds organizational capability
- demonstrates a leadership style
*other competencies*
- strong ethics and professional presence required
- negotiation skills and experience with suppliers.
- strong oral and written communication skills.
- sense of urgency
- proactive and organized
- teamwork player
*quality system responsibility*
- perform activities according to the quality policies (eqs).
- complete annual revision of functional procedures.
- active participation in customer and quality system audits.
*continuos improvement responsibility*
- leading continuous improvement activities in my area of responsibility through the deployment and utilization of eaton business system policies and processes, such as elss.
cif, pro-launch, eqs and others as applicable.
- active participation in ideas program
- identifies cost out opportunities and work with operational excellence department to execute cost out projects.
- attend training courses assigned.
- promotes employee satisfaction and engagement and champions the continuous improvement of year-over-year results as measured by the employee