Job descriptionwe are seeking a highly motivated and detail-oriented individual to join our team in mexico city.the successful candidate will be responsible for performing various administrative tasks, including greeting clients, coordinating visits, and maintaining the appearance of the office space.about the role:screen and transfer incoming calls in a professional manner.greet and interact with clients, vendors, and visitors, coordinating their visit with the appropriate staff member.maintain the cleanliness and organization of the reception, conference room, pantry, and common office areas.open, sort, and distribute incoming correspondence.sign for and track packages.prepare refreshments for client meetings.order office and pantry supplies.coordinate and maintain office space, telephone lists, security badges, and office keys.serve as the main point of contact for building management and local vendors.assist with coordinating office events.perform general office work for operations, hr, recruitment, and managers as needed.work directly with local divisions to assist with project needs.act as a point of contact for equipment/services/operations issues in the office.liaise with the global operations team.assist in special projects as needed.may assist in coordinating travel itineraries and arrangements.requirements:bilingual in english and spanish.strong customer-service orientation.a friendly disposition.excellent written and verbal communication skills.ability to independently troubleshoot and drive issues to resolution.must possess excellent customer service skills and a willingness to be helpful.experience in guest services or in a client-facing role.ability to maintain professionalism in all situations.experience working in an office assistant role or similar experience.experience booking travel and working with tmc, preferred but not required.why work with us:we offer a dynamic and supportive work environment that fosters growth and development. We encourage our employees to have a continuous dialogue with management about growth opportunities throughout their tenure with us.we provide a comprehensive benefits package, including medical, dental, and vision insurance, 401k matching, membership to child-care providers, and other perks.we value diversity and inclusion in the workplace and are committed to equal employment opportunity for all individuals regardless of their race, color, creed, religion, gender, age, sexual orientation, national origin, disability, veteran status, or any other characteristic protected by law.