Overview
involves support in the reception of products and fulfillment of customer orders through operational processes, to ensure that customer material is in optimal condition at the required time.
responsibilities
* provides efficient and safe delivery and pickup of packages.
* checks packages to ensure proper labeling, legality of content including weight and size, proper wrapping, insurance values, and special requirements for hazardous material shipments.
* provides necessary paperwork relating to the pickup and delivery of packages, such as airway bills, delivery records, vehicle condition, etc. with neatness and accuracy.
* seeks additional business from current customers; if unsuccessful, passes lead to sales manager.
* informs station ops.manager and sales of changes in customer/competitor efforts.
* loads company vehicles in a safe manner.
* audits size and weight of packages and boxes and sorts.
* ensures the use of safety equipment and full compliance with fedex safety policies, procedures, norms, rules and practices.
* operates company vehicles in a safe and secure manner and performs basic maintenance (clean, washing, tire pressure, etc).
* supports in the unloading of customer merchandise in bulk or on pallet, separating and physically validating (quality and quantity), and palletizing the product when needed.
* arranges the product on the racks with the help of the skid or forklift (the use of forklifts is only for certified employees).
* may fulfill physical orders through work tools such as handheld, scanner and pc (wms and/or excel).
* performs value-added work such as product review, kit assembly, labeling, packaging, among others.
* may be required to perform other duties as assigned.
minimum education
* middle school degree/equivalent preferred
* basic english skills
minimum experience
* general knowledge of warehouse, packaging, inventories
* experience operating ramp and warehouse equipment preferred
minimum required skills
* ability to lift 55 lbs. (25 kg) and to maneuver packages weighing up to 150 lbs. (68 kg) with appropriate equipment
* must be able to work variable shifts
* general vehicle maintenance a plus and power and hand tools experience preferred
* must be able to successfully complete reading, map reading, sorting, and math sections of the basic skills test
* accuracy & attention to detail
* planning & organizing skills
* problem solving skills
* team working skills
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