Job overview
we are seeking a skilled credit collector to join our team. The successful candidate will be responsible for managing a portfolio of customer accounts, ensuring timely collection of outstanding balances and accurate application of payments.
the ideal candidate will have excellent communication skills, be able to work under pressure, and have a strong attention to detail.
responsibilities
* manage a portfolio of customer accounts to ensure timely collection of outstanding balances and accurate application of payments.
* monitor account activity to identify trends, resolve discrepancies, and maintain up-to-date records.
* communicate proactively with customers to address billing questions, payment schedules, and account status.
* buid strong working relationships that promote prompt resolution and positive business interactions.
* maintain thorough, accurate account histories within company systems.
* review supporting documentation—such as contracts and service records—to confirm adherence to payment terms and company policies.
requirements
* experience using ms office suite, especially outlook, word, and excel
* prioritizing and multi-tasking, working well under pressure while maintaining attention to detail
* ability to handle sensitive information, maintain a high level of data entry accuracy, and adhere to strict deadlines is essential
* able to display effective interpersonal skills with all levels of employee, as well as the ability to communicate positively and effectively, verbally and in writing
* able to apply common sense understanding to carry out instructions furnished in written, oral or diagram form
benefits
* be a transformation leader – work at the cutting edge of ai, automation, and digital innovation
* make an impact – drive change for global enterprises and solve business challenges that matter
* accelerate your career – get hands-on experience, mentorship, and continuous learning opportunities