Embedded Linux Field Engineering Manager
Home based - Worldwide
Canonical is a leading provider of open source software and operating systems to the global enterprise and technology markets. Our platform, Ubuntu, is widely used in breakthrough enterprise initiatives such as public cloud, data science, AI, engineering innovation and IoT. Our customers include leading public cloud and silicon providers and industry leaders across sectors. The company is a pioneer of global distributed collaboration, with 1200+ colleagues in 75+ countries and very few office-based roles. Teams meet two to four times yearly in person to align on strategy and execution.
The company is founder-led, profitable and growing.
We are hiring an Embedded Linux Field Engineering Manager to lead a regionally-focused team of Field engineers in Presales and Professional Services activities, helping customers with solution architecture, design and delivery.
Location: This is a remote role, running a team in one of three Geos, Americas, EMEA or APAC. You will need to be located in one of those three Geos to manage that specific team that spans a few timezones from you.
Our Internet of Things mission is to enable companies to deploy fleets of very secure connected devices. Canonical provides the base Ubuntu OS and kernel, with secure update and management mechanisms. Our customers create mission-critical control systems, gateways and appliances that need to meet stringent quality and security requirements, and we aim to bring this level of security to the wider consumer electronics and device market.
Our Field Engineers are thought leaders helping customers solve hard problems. They are accomplished technologists who take a hands-on approach to embedded Linux strategy and delivery. They have a passion to help customers achieve ambitious technical and business goals, and to show how Canonical’s open source and connected devices approach delivers best-of-breed thinking to edge compute. They also mentor colleagues to deepen their understanding of technology, time management, and awareness of customer business thinking for continuous improvement and personal development.
This career opportunity requires a unique blend of skills. Successful candidates will know Linux well and be proficient coders and scripters. They will have experience with low-level Linux boot, BIOS, firmware and embedded software development methodologies. They enjoy the pace of change and variety of client engagements with driven technology entrepreneurs. They are competitive, business-focused technologists who are also team drivers, taking pride in team and company wins.
The role entails
- Lead and develop a team of Field engineers, ranging from graduate to senior, in Presales and Professional Services
- Solve customer problems by promoting our technologies and being a trusted advisor
- Work remotely in a single major time zone
- Coach, mentor, and offer career development feedback
- Identify and measure team health indicators
- Implement disciplined engineering processes
- Represent your team and product to stakeholders, partners, and customers
- Develop and evangelise great engineering and organisational practices
- Plan and manage progress on agreed goals and projects
- Be an active part of the leadership team, collaborating with other leaders
What we are looking for in you
- Exceptional academic track record from both high school and university
- Bachelors degree in Computer Science or related technical field
- Extensive embedded Linux experience - Yocto or other
- Fluency in at least one of Golang, Python, C, C++, or Rust
- Ability to manage a small team
- Experience with customer engagements
- Professional written and spoken English
- Excellent interpersonal skills, curiosity, flexibility, and accountability
- Result-oriented, with a personal drive to meet commitments
- An ability to communicate the business benefits of technology
- An humble learner and quick study
Other desirable traits include RTOS experience, additional programming and human languages, and prior experience working in a remote-first, diverse, distributed company.
What we offer you
We consider geographical location, experience, and performance in shaping compensation worldwide. We revisit compensation annually to ensure recognition of outstanding performance. In addition to base pay, we offer a performance-driven annual bonus or commission. We provide all team members with benefits reflecting our values. We balance programs to meet local needs and ensure fairness globally.
- Distributed work environment with twice-yearly team sprints in person
- Personal learning and development budget of USD 2,000 per year
- Annual compensation review
- Recognition rewards
- Annual holiday leave
- Maternity and paternity leave
- Employee Assistance Programme
- Opportunity to travel to new locations to meet colleagues
- Priority Pass and travel upgrades for long-haul company events
About Canonical
Canonical is a pioneering tech firm at the forefront of the global move to open source. As the company that publishes Ubuntu, we are shaping the future of software. We recruit on a global basis and set high standards for new hires. Most colleagues have worked from home since our inception in 2004. Working here is a step into the future, challenging you to think differently, work smarter, and learn new skills.
Canonical is an equal opportunity employer
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