Supervisor fiesta kids, hotel fiesta americana hacienda galindo, san juan del rio, qro.
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position overview
we are seeking a supervisor fiesta kids to oversee activities and staff at hotel fiesta americana hacienda galindo. The role involves ensuring quality service to guests, managing staff, and coordinating recreational activities for children.
key responsibilities
* ensure a friendly and professional first impression for guests.
* address guest requests, suggestions, and complaints promptly and effectively.
* plan daily activities and supervise animators.
* manage staff schedules and payroll.
* supervise scheduled recreational activities.
* engage children to enhance guest satisfaction and comfort.
qualifications
* bachelor's degree in pedagogy, social sciences, or humanities.
* minimum 1 year of experience in pedagogy or preschool/primary teaching.
* proficiency in innssist system and digital technologies.
* experience with cash handling and bank terminals.
* fluent in english.
skills and knowledge
* proactive customer service attitude.
* excellent communication skills.
physical requirements
* standing for extended periods.
* work environment includes large gardens and corridors.
additional details
employment type: full-time
seniority level: mid-senior level
industry: hospitality
location: queretaro, mx
application deadline: july 19, 2025
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