Responsibilities
* maintain synchronization between production & dr environments for payments products, ensure changes /configurations implemented in production are simultaneously implemented in dr environment.
* sop creation as per industry best standards for week long true failovers, ensuring customer can run their business seamlessly from dr environment for a week.
* ensure documentation (deployment diagrams, internal and client facing runbooks) are timely updated, maintained and peer reviewed.
* when production/uat issues reported by the client and/or implementation team are addressed within acceptable timelines ensure the same changes are implemented in dr simultaneously.
* ability to debug system logs and produce technical solutions associated with data flow or processes involved or performance aspects.
* work closely with the implementation team to understand the process flow, solution challenges if any and work towards implementing & supporting a seamless sync between production & dr infrastructure.
* work closely with the implementation & product teams to explore & reuse tools/processes for effective maintenance of dr environment.
* ensure automation is introduced wherever possible to reduce system stability time post failover to dr.
* should focus towards acquiring adequate understanding of the technical & functional aspects/flows of the implemented products within short span of time.
* regular internal health checkups, internal tests are performed prior client facing dr tests and maintain high level resiliency.
* ensure new techniques, solutions are highlighted, voiced out and further implemented to maintain highest possible resiliency.
* be able to effectively participate in dr plannings, work on rca's, provide dr updates and identify risks with mitigation plans.
* be adaptable to learn, collaborate & contribute across teams.
required skills, knowledge & experience
* willingness to work in shifts and provide on‐call support on rotation including weekends.
* 5+ years expertise in architecture design, mq admin & support.
* 3+ years experience in configuring web servers like jboss, weblogic, ibm websphere etc.
* 3+ years experience in integration using mq (rdqm, multi instance, standalone) kinds of mq products.
* 5+ years of experience in python & mq scripting.
* 3+ years of experience of working on linux platform and proficient in scripting languages such as linux shell script & ansible, experience in secure socket layer communication setup.
* 3+ years expertise in setting up rdqm cluster, troubleshoot and support in azure environment on a linux os, expertise in cipher, minimum 5 years in ssl, cipher value setup for tls 1.2.
* 2+ years of experience and ability to define loadbalancer in azure cluster along with probe.
* familiarity with general monitoring principles, as well as tools such as site 24 x 7, grafana, bmc patrol, rfhutil etc.
* experience with mq 9.2, 9.3 on red hat os & azure platform. Create/edit/modify, update ssl keystores at mq level expertise.
* experience in different automation concepts (ex. Ci/cd, infra as code) and devops tools.
* strong documentation skills, visio diagrams for data flow.
* strong communication skills both written and verbal, should be able to co‐ordinate with cross functional teams.
good to have
* experience in cloud technologies such as azure and aws.
* exposure to payments domain and finastra payments products i.e., gpp or p2g is an added advantage.
* familiarity with atlassian tools such as jira and confluence.
* technical consulting and implementation experience in client facing projects is an added advantage.
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