The talent acquisition manager places you at the forefront of managing and guiding a team, where you’ll have the opportunity to develop and implement forward-thinking strategies for the hiring process. You’ll work closely with other area managers to keep the recruitment processes updated and aligned with business needs and achieving the monthly requested fill rate.
key responsibilities:
* manage and guide a team of leaders within the talent acquisition function.
* create and implement new strategies for the hiring process and enhance employee well-being. Align with other area managers to ensure talent acquisition processes stay current and effective. Monitor and manage kpis, metrics, and salary settings within the team.
* analyze data to assess and improve recruiting and staffing processes.
requirements:
* bachelor’s degree in business administration or related fields. (preferred)
* english b2+
* background in talent acquisition or recruiting (desirable)
* previous experience leading teams in similar managerial roles in bpo industry!
* hands-on management style with a proactive approach
* ability to multitask and remain calm under pressure, especially during peak hours or intense situations.
* exceptional interpersonal, customer service, problem-solving, verbal and written communication, and conflict-resolution skills.
* strong coaching, development and leadership skills.
* ability to motivate employees.
* decisiveness and attention to detail
location: plaza comercial san diego, san andrés, cholula, puebla
work modality: on site
schedule: full availability based on operations needs
job type: full-time
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