Job title
we are seeking a seasoned web platform specialist to provide escalated technical support for web platform application issues.
key responsibilities
* provide technical expertise in troubleshooting and resolving complex problems through in-depth analysis.
* perform system monitoring, maintenance, and optimization to ensure platform stability and performance.
* assist in deployment, configuration, and updates of applications on the web platform.
* develop and maintain technical documentation, including troubleshooting guides, standard operating procedures (sops), and knowledge base articles.
required skills and experience
* profound understanding of devops best practices.
* proficiency in full-stack development with java and at least one ui framework.
* familiarity with relational (sql) and nosql databases and their integrations.
* experience in content management systems (cms) like adobe experience manager.
* cloud computing expertise, preferably aws.