Job description:
we are seeking a highly motivated and results-driven bilingual sales professional to join our organization. This exciting opportunity offers the chance to start a career in sales with a leading technology company.
* you will be responsible for utilizing effective sales techniques to build strong relationships with customers and enhance their buying experience.
* applying customer relationship and sales techniques to recommend and sell various products or services that meet customers' needs.
* providing excellent customer service and billing support, resolving any issues related to customers' accounts.
* adding new lines or services to customers' accounts to help grow their businesses.
* uncovering customers' needs by building rapport, asking discovery questions, providing empathy statements, and restating their understanding of their needs beyond just resolving the issue.
* finding personalized solutions that fit each customer and making recommendations (rate plans, reducing data usage, promotions, etc.).
* utilizing resources to ensure complete resolution.
* selling a range of products, including telephone services, hotspots, devices, internet programs, and systems for businesses.
* type of sales: upgrades, package changes, adding new services, plan changes.
required skills and qualifications:
* advanced english fluency to engage with us customers.
* experience using personal computers and microsoft office products is a must.
* at least 1 year of sales experience (or excellent communication skills).
* ability to work 5 days (40 hours during operation hours) + 2 resting days per week. Our center operates from 06:00 am to 08:00 pm cst, monday to saturday (considering daylight saving time & holidays).
benefits:
this position offers a unique opportunity to grow your career in sales while working in a dynamic and supportive environment. You will have the chance to develop your skills and knowledge in sales and customer service, while also contributing to the success of our organization.
what we offer:
* competitive compensation package
* opportunities for professional growth and development
* collaborative and supportive work environment
how to apply:
if you are a motivated and results-driven individual with a passion for sales and customer service, we encourage you to apply for this exciting opportunity. Please submit your application, including your resume and cover letter, to us.