Job summary
a lead consultant at argano is a highly experienced professional in the consulting family responsible for managing mid-to-large size client engagements and contributing to the growth and development of consulting practice. Their goal is to help clients optimize their technology infrastructure, processes, and strategies to achieve their business objectives more efficiently and effectively. Lead consultants work with security, data management, crisis management and should demonstrate exceptional knowledge of technology to deliver quality work that will drive customer satisfaction, excellent communication skills, and the ability to work well within a team. This position requires module expertise in the following modules: absence management.
responsibilities
- align client's existing business processes and procedures with validated hcm cloud methods to solve client needs
- apply functional knowledge and expertise, working in collaboration with technical consulting team, in the implementation of business-aligned and driven oracle cloud solutions
- lead clients in workshops to formulate functional business requirements and align them to oracle cloud functionality and overall solution delivery
- identify requirements and design gaps and develop solutions to align with overall solution delivery
- configure the oracle cloud environment to meet client requirements and design and document application set-up
- advise clients on options, risks and any impacts on other processes and/or systems
- manage module track of project which includes:
- manage scope and client expectations for your module
- identify project risks and communicate appropriately with project team to avoid and mitigate potential issues
- lead and support clients with the execution of test scripts
- participate in internal forums for training, teamwork, issue resolution and innovative design
- be leaders with a vision in the oracle cloud space with innovative solutions around the product
minimum and/or preferred qualifications
education
- bachelor's degree in a relevant field such as business administration, marketing, economics, finance, engineering, etc.) expected
experience
- advanced english communication skills
- 5 - 10 years of client services experience or in related field
- module-specific experience in absence management
- demonstrated experience in understanding business practice concepts in your modules of expertise
- track record of building long-lasting relationships with your client
- 3 full life cycle oracle hcm cloud implementations
- ability to understand fundamental system design and purpose
- ability to engage effectively at the business and technical level
- strong written and verbal communication skills
- oracle certified in your modules of expertise highly preferred
- redwood implementation and upgrade experience highly preferred
- validated ability to support sales as subject matter expert
- strong interpersonal skills
- knowledge of challenges commonly faced by clients and support teams
- ability to work well autonomously and in a team environment
- ability to effectively manage priorities and multiple clients
- self-motivated and able to plan work effort and manage priorities
- experience providing complex solutions to clients
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