As a process improvement engineer here at honeywell, you will play a critical role in driving end-to-end process improvements through systemic resolutions.
with your six sigma black belt certification, you will focus on analyzing the failure trends, identifying opportunities for improvements in areas such as order fulfillment, returns, and customer interfacing processes.
you will lead and support process improvement initiatives, ensuring the successful execution of improvement projects and the delivery of high-quality solutions.
in this role, you will collaborate with cross-functional teams to analyze data, identify areas for improvement, and implement initiatives to optimize operational processes and enhance the overall customer experience.
you will report directly to our americas customer quality manager, and you'll work out of our san luis potosi, mx location on a hybrid work schedule.
in this role, you will have a significant impact on the success of our process improvement efforts and the overall customer satisfaction.
you will be responsible for driving process improvements, identifying opportunities for improvements, failure trends, and root causes, and implementing systemic resolutions to enhance efficiency and effectiveness.
at honeywell, our people leaders play a critical role in developing and supporting our employees to help them perform at their best and drive change across the company.
help to build a strong, diverse team by recruiting talent, identifying and developing successors, driving retention and engagement, and fostering an inclusive culture.
key responsibilities
- lead and support process improvement initiatives to drive end-to-end improvements
- analyze data to identify opportunities for improvements, failure trends, and root causes
- identify areas for improvement in customer interfacing processes like order fulfillment and returns processes
- develop and implement strategies and initiatives to optimize operational processes
- collaborate with cross-functional teams to streamline processes and enhance the overall customer experience
- implement systemic resolutions to address process gaps and improve efficiencyyou must have
- bachelor's degree from an accredited institution in a technical discipline or related field
- six sigma black belt certification
- minimum 4 years of experience in process improvement or related roles
- strong analytical and problem-solving skills
- effective communication and interpersonal skills
we value
- professional experience in customer experience, quality and/ or logistics functions
- educational degree related to process improvement or business management
about honeywell
honeywell international inc. (nasdaq: hon) invents and commercializes technologies that address some of the world's most critical challenges around energy, safety, security, air travel, productivity, and global urbanization.
we are a leading software-industrial company committed to introducing state of the art technology solutions to improve efficiency, productivity, sustainability, and safety in high growth businesses in broad-based, attractive industrial end markets.
our products and solutions enable a safer, more comfortable, and more productive world, enhancing the quality of life of people around the globe.
honeywell is an equal opportunity employer.
qualified applicants will be considered without regard to age, race, creed, color, national origin, ancestry, marital status, affectional or sexual orientation, gender identity or expression, disability, nationality, sex, religion, or veteran status.
additional information
- * job id*:hrd260368
- * category*:engineering
- * location*:av.
salvador nava martinez 3125,san luis potosi,san luis potosi,78260,mexico
- exempt