Global experience manager
in this challenging role, you will lead a team of project managers in the development and launch of unique events. Your goal is to scale experiences globally, ensuring maximum sales performance, customer satisfaction, and operational quality.
key responsibilities:
* manage a team of project managers to deliver scalable projects from start to finish.
* become an expert in building and maintaining high-level relationships with c-level executives from major entertainment companies.
* oversee individual team members' performance, ensuring they meet quality and revenue goals on a quarterly basis.
* grow event revenue by ensuring exceptional sales performance, customer experience, and operational quality while managing budgets and on-site teams.
* scale experiences to other cities, providing opportunities for travel.
* negotiate and close business deals with partners.
* analyze business opportunities and processes in detail.
* pitch projects to major entertainment companies.
* coordinate internal teams involved in projects.
requirements:
* 5+ years of experience in project management or a related field, preferably in a startup or consulting environment.
* mba from a top-tier school (a plus).
* strong analytical and organizational skills, with experience in team management.
* solution-focused, identifying problems and defining solutions with an entrepreneurial spirit.
* experience managing complex projects.
* excellent verbal and written communication skills, as well as relationship management skills focused on c-level people.
* able to influence/persuade staff at all levels.
* extensive networking skills and ability to make partnerships happen.
* curious and keen to push boundaries, try new concepts, and stay in contact with top management, with high visibility and exposure both internally and externally.
* native english speaker.
benefits:
* opportunity to have a real impact in a global category leader.
* 40% discount on all events and experiences.
* health, dental, vision insurance coverage, as well as 401(k) options.
* free gym membership.
* fondo de ahorro.
* aguinaldo.
* responsibility from day one and professional and personal growth.
* great work environment with a young, international team of talented people.
* regular local office events, and we have snacks, drinks, and ping pong at the office.